Flood Risk Team Member - 31770

Flooding is one of the most pressing environmental challenges of our time and its urgency is growing as climate change accelerates. If you're passionate about protecting communities, influencing sustainable development, and making a real difference, this is your chance to be part of the solution. As a Flood and Coastal Erosion Risk Management (FCERM) Team Member in the Partnership and Strategic Overview (PSO) Team, you will be working at the very heart of the team that delivers the strategy for FCERM in Greater Manchester, Merseyside and Cheshire.

Your role will be varied, meaningful, and impactful. You’ll contribute to the delivery of our statutory and regulatory duties in planning, permitting, and flood risk data management. You’ll also support the delivery of our Investment Programme and help fulfil our strategic overview responsibilities with other Risk Management Authorities.

Your key responsibilities will include:
• Responding to Freedom of Information requests, sharing vital flood risk data with customers and partners
• Providing administrative support to meetings and project boards, helping drive collaboration and progress
• Managing shared inboxes and directing queries to the right teams
• Supporting the tracking and reporting of FCERM business data to inform strategic decisions

You may also be asked to support other areas of the PSO team’s work, giving you the opportunity to broaden your experience.

Responding to incidents is a central part of what we do. You are required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training is given. We will work with you to find a role that suits your interests and circumstances.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve.

In Greater Manchester Merseyside and Cheshire (GMMC) PSO Team we’re not just managing flood and coastal risk, we’re reimagining how communities can thrive in the face of climate uncertainty.
Together with local communities and our partners, we’re building a safer, more resilient future. If you’re ready to be part of something bigger and to use your skills to make a lasting impact, this is where your journey begins.

Through your experience to date you will ideally be able to demonstrate most of the following:
• Ability to understand and analyse technical information
• Ability to organise and prioritise your workload
• Excellent communication skills, both written and verbal
• Ability to work on your own initiative and as part of a team
• An excellent customer focus with the ability to understand customer needs and manage customer expectations
• Making decisions and solving problems to achieve positive outcomes
• Ability to deal with sensitive and confidential information appropriately
• Knowledge of Flood Risk Management (desirable)
• GIS skills to utilise and manipulate spatial information (desirable)
• Deal with sensitive and confidential information appropriately
• Full UK driving licence

Our hybrid working model combines home and office working, however you will be required to attend the office as per the Team Charter which is currently a minimum of one day a week but also additional days as per our Activity Based Working guidance.

For further information about the role please contact Fran Clarkson fran.clarkson@environment-agency.gov.uk or Katy Holt Katy.holt@environment-agency.gov.uk

Interviews will likely be held in late September or early October and will be in person in Warrington.

Description : Sets and delivers high work standards, demonstrates the drive to meet targets.

Question: Our PSO teams are constantly adapting, coordinating, and delivering across a range of priority actions to meet evolving needs.
Using an example, please explain how you have prioritised and organised your workload to deliver multiple tasks by strict deadlines. How did you decide what to do first and what could wait?

Description of capability: Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.

Question: As part of this role you will be responsible for providing flood risk data to customers and partners.
Please provide an example of a time you were responsible for analysing and interpreting data and presenting it in a useable format. How did you ensure the quality of the data and what did you consider when deciding how to present it?

Description: Works co-operatively as part of a team to achieve common goals.

Question: Success in flood risk management is reliant upon team working and partnership.
Please describe when you have previously been a member of an effective team and how your involvement helped the team to achieve a desired outcome.

Full UK Driving licence