Civil Sanctions - Regulatory Officer 1 - North West - 31125

The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment. Everyone starting in a new role will be welcomed into the team and given all the training and support needed. As part of your comprehensive induction, you will be provided with all the equipment required for your role.

We are looking for enthusiastic and proactive individuals to deliver regulatory and environmental outcomes to drive a circular economy

You will be part of the Combined Packaging Regime ensuring that companies are disposing of their waste correctly – ‘right waste, right place’.

This role is on our new Civil Sanctions team and you will be investigating potential non-compliance under the Packaging Extended Producer Responsibility Regulations. Our Civil Sanctions range from Enforcement Undertakings to Fixed and Variable Monetary Penalties.

This is a nationally dispersed team - travel is essential.

As a regulatory officer you will:

• Lead investigations under the PEPR regulations
• Collate, analyse and use complex data to make evidence-based regulatory compliance decisions.
• Deal with confidential and sensitive information in line with data protection guidelines.
• Assist & advise colleagues on Civil Sanctions
• Undertake field and desk-based producer compliance audits
• Obtain witness statements & undertake Police & Criminal Evidence Act (1984) compliant interviews under caution
• Maintain the integrity of exhibits, providing support for the disclosure of material
• Complete casefiles for our legal teams

Responding to incidents is a central part of what we do. You may be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident.

The Combined Packaging Regime is a supportive and inclusive team that encourages health, safety, wellbeing, and development. We help to protect and improve the environment by regulating industry, ensuring compliance, and eliminating illegal activities.

Our Department improves the quality of recycling to ensure waste entering and leaving the country is handled appropriately for recycling and recovery.

Key areas we regulate are: Packaging Waste, Waste Electrical and Electronic Equipment, Batteries and International Waste Shipments.

Experience and skills: We are looking for applicants who can demonstrate :

•Excellent customer service skills and the ability to build and maintain relationships with internal and external customers.
•Excellent communication skills, both written and verbal, embracing virtual communication technology.
•Organisation, time management and planning skills to deliver a varied workload with conflicting deadlines.
•Flexibility and adaptable to change.
•Confidence in handing large quantities of data and sound attention to detail.
•Ability to work collaboratively with colleagues.
•Ability to handle difficult or confrontational conversations.
•Ability to travel nationally (Full UK Driving License essential)
•Excellent influencing skills and success in developing good relations.
•Experience of undertaking criminal investigations: Obtaining witness statements, disclosure, handling exhibits, and submitting case files is desirable.
•A good understanding of intelligence, how to interpret and use it appropriately.
•Sound knowledge of Criminal Procedure and Investigations Act (1996) & Police & Criminal Evidence Act (1984) is desirable.

We offer an attractive benefits package including:

A fantastic pension scheme, competitive salary, flexible working and a starting annual leave allowance of 25 days plus bank holidays (pro rata). See the candidate pack for more information.

Interviews for the Regulatory Officer role are expected to take place early July, location to be confirmed. .

You will need to be comfortable with working in a Nationally dispersed team. The Environment Agency utilise a hybrid working approach, including office and home working.

We may use the outcomes from this recruitment for future vacancies within the next 6 months.
For an informal discussion please contact either:

Michael Dawes at Michael.Dawes@environment-agency.gov.uk or on 07570 165151

Jake Richardson at Jake.Richardson@environment-agency.gov.uk or on 07787 666359

Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions.


Describe an example of where you have dealt with a problem by finding an effective solution using relevant information and exploring options.

Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.

Describe a time when you had to gather, analyse and interpret information from multiple sources to support an investigation or compliance decision. What was the process and what measures did you implement to protect the data?

Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing

Please give us an example of when you have communicated difficult information and how you tailored your communication style to a specific individual or situation?

Full UK Driving License