IM&R - Digital Services - Officer - 10292
1
National
All
All
Staff Grade 4
Fixed Term
Full Time
Programme and Project Management
£27,572 (pro-rata)
The Environment Agency’s Incident Management Strategy sets our direction and ambition in Incident Management through to 2022; we are a professional and trusted emergency responder, helping people and business and the environment to be more resilient to natural threats and environmental hazards.
We've made great progress in our incident management capabilities in recent years, investing in planning, preparedness and response, and learning from past incidents. We do things well and are respected for our work, but we want to continue to improve, to ensure we are doing all we can to look after our staff, whom we rely on to provide this great service.
As an Officer working in Digital Services within Incident Management & Resilience you’ll use your expertise to support the delivery of our priority Digital Office 365 projects including delivery of:
• A new Incident Management Toolbox system based on SharePoint Online using the latest technology;
• Implementing a new Office 365 email system called Exchange Online for Incident Management
We've made great progress in our incident management capabilities in recent years, investing in planning, preparedness and response, and learning from past incidents. We do things well and are respected for our work, but we want to continue to improve, to ensure we are doing all we can to look after our staff, whom we rely on to provide this great service.
As an Officer working in Digital Services within Incident Management & Resilience you’ll use your expertise to support the delivery of our priority Digital Office 365 projects including delivery of:
• A new Incident Management Toolbox system based on SharePoint Online using the latest technology;
• Implementing a new Office 365 email system called Exchange Online for Incident Management
Incident Management is our number one priority and the Digital Services – Major Project’s team are central to delivering the business improvements identified in our IM strategy enabling us to be in the best shape to prepare for, respond to and recover from incidents.
Through your experience to date you will ideally be able to demonstrate some of the following:
• A good understanding of incident management and preferably have an incident management role;
• An efficient and logical approach to project management;
• Able to produce analysis, documentation and reports;
• Monitor progress to support in the delivery of priorities;
• Excellent customer service, communications and interpersonal skills;
• It will be an advantage if you are skilled at influencing and persuading people;
• You’ll be a self-starter who can work well within a dispersed team.
• A good understanding of incident management and preferably have an incident management role;
• An efficient and logical approach to project management;
• Able to produce analysis, documentation and reports;
• Monitor progress to support in the delivery of priorities;
• Excellent customer service, communications and interpersonal skills;
• It will be an advantage if you are skilled at influencing and persuading people;
• You’ll be a self-starter who can work well within a dispersed team.
Closing Date: 21st April 2019 at 23:55 hours. Interviews are likely to be held in Leeds on the 2nd and 3rd of May.
You must have line management approval to come offline for this assignment - for a period of 12 months, before you apply.
For any questions relating to this role, please contact: Nick D Jones (nick.jones1@environment-agency.gov.uk) or Peter Connolly (peter.connolly@environment-agency.gov.uk).
Assignments are until 31 March 2020.
Nationwide Hub offices are preferred, however all EA office locations will considered.
Digital Services roles will likely include some national travel and occasional overnight stays.
You must have line management approval to come offline for this assignment - for a period of 12 months, before you apply.
For any questions relating to this role, please contact: Nick D Jones (nick.jones1@environment-agency.gov.uk) or Peter Connolly (peter.connolly@environment-agency.gov.uk).
Assignments are until 31 March 2020.
Nationwide Hub offices are preferred, however all EA office locations will considered.
Digital Services roles will likely include some national travel and occasional overnight stays.
21/04/2019, 23:55 hours
Basic Check
Assignment until 31/03/2020
Achieves Results
Provide an example of when you have led a technical project successfully. Tell us how you prioritised activities, set clear milestones and overcame challenges to achieve a successful outcome. Describe what processes or systems you interacted with or used to achieve your desired result.
Your examples do not have to be work-related, so please use the best examples from any area of your life. You may find researching the STAR technique useful when answering this question.
What was the piece of work?
What was your approach?
What challenges did you face and how did you overcome them?
What was the result?
Your examples do not have to be work-related, so please use the best examples from any area of your life. You may find researching the STAR technique useful when answering this question.
What was the piece of work?
What was your approach?
What challenges did you face and how did you overcome them?
What was the result?
Programme and Project Management
The team develop and deliver large complex change projects and continually monitor our performance against programme targets.
Please describe a programme or project that you have worked on and your role in delivery.
Your examples do not have to be work-related, so please use the best examples from any area of your life. You may find researching the STAR technique useful when answering this question.
What was the programme or project?
What approach did you take to management?
What was the outcome?
Please describe a programme or project that you have worked on and your role in delivery.
Your examples do not have to be work-related, so please use the best examples from any area of your life. You may find researching the STAR technique useful when answering this question.
What was the programme or project?
What approach did you take to management?
What was the outcome?
Communicates Effectively
Describe how you have used a range of communication methods to present your views in a convincing way. Tell us about the audiences, what the messages were, how you communicated the messages and what you took into consideration to ensure each message landed well. How did you alter your communication style to suit each audience?
Your examples do not have to be work-related, so please use the best examples from any area of your life. You may find researching the STAR technique useful when answering this question.
Who was your audience?
What was the message?
What did you take into consideration to ensure the message landed well?
Your examples do not have to be work-related, so please use the best examples from any area of your life. You may find researching the STAR technique useful when answering this question.
Who was your audience?
What was the message?
What did you take into consideration to ensure the message landed well?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
This Vacancy is closed to applications.