Environment Planning & Engagement Business Manager - 28869

We are looking for an Environment Planning & Engagement (EPE) Business Manager for 18 months with the ability to deliver innovative, professional services that are responsive to our internal and external customers, enabling the area to provide great outcomes and value for money. You will champion the smooth running of Yorkshire and will support our people to be the best they can be. You will be experienced at achieving business outcomes, improving business planning and performance, and striving towards excellence in operational delivery.

You will support the leadership team to drive forward plans set out by the business. Providing strategic assurance across the department and the area. Building relationships with other departments, Areas, Hub, and national teams delivering the Environment Agency and Yorkshire priorities.

Our people are fundamental to successfully creating a better place and you will lead the Area in creating a great place to work in terms of safety, well-being, equality, diversity, and inclusion. You will also lead on workforce planning for the whole area.

You will also be responsible for customer enquiries, correspondence, and strategic engagement. Leading this aspect of work will ensure our customers receive a professional and timely service and that our external engagement is focused on where the Environment Agency can make the most difference.

You’ll need to be a proactive problem solver, able to manage a broad portfolio and help the business thrive. You will need to be a self-starter with excellent influencing and relationship skills. Organised, confident, collaborative, capable and caring about our people, customers, and the environment.

You will be directly leading a small team responsible for ensuring the smooth running of the area, working with others to ensure our finances, business plans, workforce plans, outcomes and successes are clear.

You will work closely with the EPE Planning Manager and will also form an essential part of our Area Leadership Team, providing forward thinking and strategic direction to Yorkshire Area.

You will lead the following teams: Correspondence and Engagement; Management Support and Enquiries; and the area’s Business Office – comprising Executive Co-ordination Managers, Area Income Advisor, Area Assurance Lead and Recruitment Officer.

• You will be an experienced and effective leader with proven inclusive leadership abilities to enable a diverse workforce to thrive and develop.
• You will have significant understanding of the Environment Agency’s business, our processes, and systems.
• A strong understanding of the governance and roles of all parts of the EA will be beneficial.
• You will have an ability to deliver results through others.
• Well-organised/ focused; work can be reactive and varied so a flexible work style/pace is essential.
• The ability to communicate effectively with a diverse range of people.
• Leading organisational change.
• Working with local and national teams on delivering efficiencies and continuous improvement. As a leader you’ll be committed to developing yourself and those around you, providing a positive role model who can create an open, inclusive, and trusting culture.

This role will be based in Yorkshire and will require some travel to other offices.

You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity during an incident.

We're fully committed to having an inclusive workforce which reflects the communities we serve. We welcome applications from different backgrounds as we value race, sex, religion, nationality, sexual orientation, age, disability, gender identity or marital status. We also support flexible working patterns for all our vacancies, including job share.

For further information on this role, please download the candidate pack.

For any questions relating to this role, please contact: Stewart Mounsey, by email stewart.mounsey@environment-agency.gov.uk.

Interviews are scheduled to take place either 16th or 17th May 2024.

Please describe your leadership style and what you think is most important when leading a diverse team with complex and competing priorities.

Harnesses the team to deliver results on time, to required standards and in line with organisational processes and procedures.
Using examples from previous roles please describe how you ensure that your team’s activities work well with other, interdependent teams within time pressures.

Please set out you experiences of how you understand the Environment Agency’s business processes and how to maximise the use of resources in an efficient and effective way.

In Yorkshire, we don’t just talk about diversity; we seek it, embrace it, and live it, for the benefit of our staff, our communities we serve, and the environment. Please demonstrate how you have and will continue to support this approach.