Incident Management Advisor - 25522
1
South West
Blandford Forum , Bridgwater
Staff Grade 5
Fixed Term
Full Time
Operational Delivery
£37,462 pro-rata
As an Incident Advisor you will be responsible for helping to ensure WSX is ready and resilient to respond to any incidents that come our way. The role will involve supporting incident planning and preparation activities by providing incident expertise and technical leadership. You will work closely with key incident management roles in the Area and nationally and ensure effective collaboration with our external partners. You will maintain excellent situational awareness, respond to current incidents and plan for emerging incident risks. You will help to embed a culture of continuous improvement; making sure we are consistently learning from incidents to help us prevent or better manage them in the future.
The successful candidates will also be expected to take on a daytime Area Base Controller role - full training will be given. Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.
The successful candidates will also be expected to take on a daytime Area Base Controller role - full training will be given. Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.
The Area Incident team shapes and delivers the planning, preparation, and response to many types of incidents. The team ensures our incident response is resilient and we maintain our professional standing as a Category 1 responder. The team will deliver the tactical first response during office hours to the full range of incidents within the Environment Agency remit.
For more information about working for the EA and what we do visit our careers page environmentagencycareers.co.uk
For more information about working for the EA and what we do visit our careers page environmentagencycareers.co.uk
Through experience to date you will ideally be able to demonstrate:
• Good leadership skills – as ABC in a tactical first response role
• The ability to support strategic incident planning activities by providing incident expertise.
• You are team player who is able to adapt to changing priorities to achieve a common goal.
• Delivery of work by planning, tracking, gathering, and maintaining information.
• Excellent written and verbal communications skills.
• The ability to lead/support delivery of priorities through working groups.
• Making risk-based decisions and delivering continuous improvements.
• An understanding of the role and responsibilities of a Category 1 responder.
• Proven experience of working collaboratively and maintaining good relationships with customers/partners.
• A commitment to equality, diversity, and inclusion and to tackling the climate and ecological emergency through your work.
• An enthusiasm for and expertise in incident management
• Good leadership skills – as ABC in a tactical first response role
• The ability to support strategic incident planning activities by providing incident expertise.
• You are team player who is able to adapt to changing priorities to achieve a common goal.
• Delivery of work by planning, tracking, gathering, and maintaining information.
• Excellent written and verbal communications skills.
• The ability to lead/support delivery of priorities through working groups.
• Making risk-based decisions and delivering continuous improvements.
• An understanding of the role and responsibilities of a Category 1 responder.
• Proven experience of working collaboratively and maintaining good relationships with customers/partners.
• A commitment to equality, diversity, and inclusion and to tackling the climate and ecological emergency through your work.
• An enthusiasm for and expertise in incident management
For further information on this role, please download the candidate pack. For any questions relating to the role, please contact: adam.daniells@environment-agency.gov.uk or 07770 703001.
01/02/2023, 23:55 hours
Basic Check
Up to 31/03/2024
Incident Response
PLEASE NOTE: We do not accept CV's and your answer to the following question will be used for interview selection - please draw out your skills and experience in your response. Using the STAR technique (Situation, Task, Action Result) can help when formulating your answers.
Our organisation responds to many incidents of various types.
Please describe a time when you responded quickly and effectively to an emergency and managed the contribution of others required to do so.
Our organisation responds to many incidents of various types.
Please describe a time when you responded quickly and effectively to an emergency and managed the contribution of others required to do so.
Incident Planning
PLEASE NOTE: We do not accept CV's and your answer to the following question will be used for interview selection - please draw out your skills and experience in your response. Using the STAR technique (Situation, Task, Action Result) can help when formulating your answers.
A focus of the Incident Management team is to plan and prepare for incidents.
Please describe a time when you have undertaken strategic plans for the Agency’s response to incidents and ensuring Environment Agency staff are effectively prepared.
A focus of the Incident Management team is to plan and prepare for incidents.
Please describe a time when you have undertaken strategic plans for the Agency’s response to incidents and ensuring Environment Agency staff are effectively prepared.
Delivers Results Through Others
PLEASE NOTE: We do not accept CV's and your answer to the following question will be used for interview selection - please draw out your skills and experience in your response. Using the STAR technique (Situation, Task, Action Result) can help when formulating your answers.
As an Advisor, you will be required to effectively deliver our incident management outcomes through others. Please could you provide an example of where you have had to lead or influence others to deliver critical incident work against significant pressure or challenges.
As an Advisor, you will be required to effectively deliver our incident management outcomes through others. Please could you provide an example of where you have had to lead or influence others to deliver critical incident work against significant pressure or challenges.
Focuses on Customers and Partners
PLEASE NOTE: We do not accept CV's and your answer to the following question will be used for interview selection - please draw out your skills and experience in your response. Using the STAR technique (Situation, Task, Action Result) can help when formulating your answers.
We work closely and collaboratively with internal and external stakeholders when preparing for, responding to, and recovering from incidents.
How do you ensure that the needs of your internal and external customers are addressed, and you provide rapid and effective responses?
We work closely and collaboratively with internal and external stakeholders when preparing for, responding to, and recovering from incidents.
How do you ensure that the needs of your internal and external customers are addressed, and you provide rapid and effective responses?
Full UK Driving Licence.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
This Vacancy is closed to applications.