Technical Officer - Thames Navigations - 32426

We have an exciting opportunity for someone to improve our regulation of recreational activities on the River Thames. The team provides a front facing service to customers, regulates river levels through weir operation and carries out enforcement of boat registration. We are in a period of change to make our operations financially sustainable through regulation, efficiency, opportunity, and better ways of delivering work. This role plays a key part in that, ensuring we are an effective regulator and maximising our income so we can re-invest back into our waterways. The ideal person will be a strong communicator and an understanding of how to approach regulation within a diverse community to ensure effective results. We welcome flexible working patterns for all our vacancies and are fully committed to having an inclusive workforce to reflect the communities we serve.

Key responsibilities:

• Management of Health, Safety and Wellbeing for you and your team
• Targeted, routine boat patrolling
• Managing enforcement casework with associated targets and deadlines
• Providing well researched correspondence based on sound technical knowledge, experience and legal advice.
• Advising on regulatory issues and consultations
• Working with customer representatives and professional partners
• Managing change and imbedding effective ways of working
• Participating in an incident role

We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment. Everyone starting in a new role will be welcomed into the team and given all the training and support needed. As part of your comprehensive induction, you will be provided with all the equipment required for your role.

The Environment Agency has a responsibility to manage some of the busiest recreational waterways in the country. Our River Thames operations include 45 lock and weir complexes. Your team will consist of a total of 12 staff - Team Leader, Lock and Weir Keepers and Technical staff.

You will need to demonstrate:

• An effective approach to regulation
• Good time management - working to delivery timelines and reporting on results
• Good written report skills
• Following legal process
• High levels of communication skills (face to face and written correspondence)
• Working with Policy and legislation

You will be required work at various locations. The job requires regular front line presence, outdoors in all weather. Please state your base location preference and be mindful of realistic regular travel to these locations from where you live. Out of hours work is occasionally required to manage incidents. As the work takes beside the river or out on boats, you should be a confident swimmer. Full Training will be given to achieve the mandatory requirements of the post alongside ongoing development.

Allowances include:

Incident payments (when on standby)
Outer London weighting (location dependant)

For further details, please contact: andrew.croxford@environment-agency.gov.uk

Important note - Please provide examples thoroughly. A panel will use only these in a ‘blind’ process to determine who is put forward for interview.