Senior Advisor - Communications & Training Lead - 22291
1
National
All
All
Staff Grade 6
Permanent
Full Time
Digital
£46,374
In E&B, we have secured significant funding to deliver a new set of online services and digital platforms that will transform how the Environment Agency regulates. Working with 3rd party providers and internal technology teams, we are currently recruiting for a number of exciting roles to help drive this change and implement technologies that will underpin the future of regulation. Working across the programme work-streams, and with Digital Project Managers and the Programme Business Change Manager, this role will be crucial in developing an effective engagement and training strategy for the programme.
You will be:
• Developing and implementing the programme engagement and training strategy.
• Working across the programme to ensure stakeholders and the EA communities are engaged in digital.
• Developing and implementing a consistent approach for communications and training across the programme and for each work-stream.
• Establishing and managing a variety of communication channels to engage internal and external audiences.
• Working closely with the Business Change Manager in the design, development, and management of communication assets to ensure smooth delivery.
• Engaging with 3rd party suppliers to help develop and implement programme communications and training materials.
• Translating complex information into simplified messaging and materials.
You will be:
• Developing and implementing the programme engagement and training strategy.
• Working across the programme to ensure stakeholders and the EA communities are engaged in digital.
• Developing and implementing a consistent approach for communications and training across the programme and for each work-stream.
• Establishing and managing a variety of communication channels to engage internal and external audiences.
• Working closely with the Business Change Manager in the design, development, and management of communication assets to ensure smooth delivery.
• Engaging with 3rd party suppliers to help develop and implement programme communications and training materials.
• Translating complex information into simplified messaging and materials.
"The Digital, Innovation and Programmes team are responsible for the Digital Strategy and its implementation across E&B. Our work sets the strategic direction for the delivery of digital services that will transform how the Environment Agency regulates.
You will work in a wider multidisciplinary team, alongside Defra shared services and 3rd Party suppliers, to shape delivery of user centred online services and digital platforms so that they are more efficient, simpler, and faster to use."
You will work in a wider multidisciplinary team, alongside Defra shared services and 3rd Party suppliers, to shape delivery of user centred online services and digital platforms so that they are more efficient, simpler, and faster to use."
"We are looking for an individual who has a passion for communications and training, as well as understanding how technology can benefit our teams and transform how we regulate. It is crucial in this role that you are able to simplify complex and technical messaging to ensure buy-in, as well as making sure that this is conveyed in training materials. It is important that you are able to work collaboratively as a part of a team, possess a ‘can-do’ attitude, enjoy working in ambiguity and a desire to challenge the status-quo.
The right person will have a demonstrable passion for quality communications, engagement and training, ideally with experience of:
•Leading on programme or project-level communications and training.
•Developing an effective communications and training strategy and plan.
•Establishing and managing internal communications channels.
•Experience of communicating, engaging and collaborating with a range of internal and external stakeholders
The right person will have a demonstrable passion for quality communications, engagement and training, ideally with experience of:
•Leading on programme or project-level communications and training.
•Developing an effective communications and training strategy and plan.
•Establishing and managing internal communications channels.
•Experience of communicating, engaging and collaborating with a range of internal and external stakeholders
If you would like more information or an informal chat please get in touch with Michelle Bartlett michelle.bartlett@environment-agency.gov.uk 07823326026 or
Chris Cope chris.cope1@environment-agency.gov.uk 07867502805
Chris Cope chris.cope1@environment-agency.gov.uk 07867502805
20/05/2022, 23:55 hours
Basic Check
Engages others
Plans, carries out and evaluates effective engagement with internal and external stakeholders following the ‘Working with others’ approach.
Please give an example of where you have planned and delivered effective stakeholder engagement.
How did your evaluation of the engagement inform your future practice?
Please give an example of where you have planned and delivered effective stakeholder engagement.
How did your evaluation of the engagement inform your future practice?
Achieves Results
"Sets and delivers high work standards, demonstrates the drive to meet targets.
Prioritises and organises tasks and resources to ensure timely achievement of results"
Please give an example of how you maximise your work output. How do you prioritise tasks and resources to ensure timely achievement of results?
Prioritises and organises tasks and resources to ensure timely achievement of results"
Please give an example of how you maximise your work output. How do you prioritise tasks and resources to ensure timely achievement of results?
Communicates Effectively
Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.
Please describe and give example(s) of where you have used a full range of communication methods/training materials. How did you ensure effective understanding?
Please describe and give example(s) of where you have used a full range of communication methods/training materials. How did you ensure effective understanding?
Focuses on Customers and Partners
Addresses the needs of internal and external customers, provides rapid and effective responses.
Please give an example of how you have identified the needs of a customer. How did you deliver what is promised ensuring that they are satisfied with the outcomes?
Please give an example of how you have identified the needs of a customer. How did you deliver what is promised ensuring that they are satisfied with the outcomes?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
This Vacancy is closed to applications.