4352 - Permitting Support Advisor
10
Yorkshire and the Humber
Sheffield
Quadrant Two
Staff Grade 2
Permanent
Full Time
Administration / Corporate Support
£17,923
We are looking for a number of Permitting Support Advisors to join the National Permitting Centre based in Sheffield on a permanent basis. You'll manage incoming permit applications, provide support to technical officers throughout the determination process and determine lower risk licences and permits from start to finish without technical input. You'll help the National Permitting Service achieve its goals and contribute to the Environment Agency’s Vision of creating a better place for people and wildlife.
You'll work within the Permitting & Support Centre, part of the National Permitting Service. The service receives 12,000+ applications a year, covering Environmental Permitting and Water Resources regulations. The Permitting & Support Centre undertake a number of administrative tasks that help to ensure all work is completed within our customer charter and that customers are kept informed of the progress of their application.
Able to use a range of communication methods to understand our different customer needs and be able to provide information clearly and concisely.
Can deliver high quality work, managing their own workload and prioritising tasks to meet tight timescales and national deadlines.
Has good IT skills and experience of using Microsoft Word, Excel and Outlook.
Basic educational requirements – GCSE level or equivalent
Can deliver high quality work, managing their own workload and prioritising tasks to meet tight timescales and national deadlines.
Has good IT skills and experience of using Microsoft Word, Excel and Outlook.
Basic educational requirements – GCSE level or equivalent
Closing Date: 10th March 2017 at 23:55 hours
For further details please contact Damien Matthias on 02030 258185 or at Damien.matthias@environment-agency.gov.uk. You can also download the candidate pack for further information.
For further details please contact Damien Matthias on 02030 258185 or at Damien.matthias@environment-agency.gov.uk. You can also download the candidate pack for further information.
10/03/2017, 23:55 hours
Basic Check
Focuses on Customers and Partners
Addresses the needs of internal and external customers, provides rapid and effective responses
Communicates Effectively
Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.
Achieves Results
Sets and delivers high work standards, demonstrates the drive to meet targets.
Prioritises and organises tasks and resources to ensure timely achievement of results
Prioritises and organises tasks and resources to ensure timely achievement of results
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
This Vacancy is closed to applications.