Environment Management Assistant - 12658

South West
Blandford Forum , Bridgwater
Rivers House Blandford, Rivers House Bridgwater
Staff Grade 2
Full Time
Administration / Corporate Support, Environment & Sustainability
This is an exciting opportunity to join a front line regulatory team that responds to environmental incidents, regulates permitted sites and tackles illegal waste activity. We represent and protect the environment and ensure that waste activities in our area are regulated and supported to deliver positive environmental outcomes.
As an entry level role, there is opportunity to grow in this role and build your career. You will be the initial point of contact for our busy teams. You will provide timely and accurate support helping to maximise our delivery of incident, enforcement and regulatory activities.
You will work flexibly to interact with customers, internally and externally and have regular contact with the public. You will maintain data and information systems, ensuring that records are stored effectively, are up to date and readily accessible to facilitate team activities. You will chase and track information, and collate data into basic reports to assist others in making decisions on operational and regulatory activities. You will maintain a good customer focus, ensuring customer enquiries are dealt with politely and efficiently. You will provide support to officers compiling cases.
Our EPR Waste teams respond to incidents of all kinds across Wessex Area (Somerset, Bristol, Wiltshire and Dorset), while regulating permitted sites. The teams work with customers to understand issues, influence behaviour and encourage good practice. They ensure permits are fit for purpose, carry out compliance checks at regulated sites, gather intelligence and investigate illegal activity. They take action to stop or disrupt illegal activity, taking enforcement action and presenting evidence in court.
Can you organise and plan your own work, use Microsoft based applications, and be tactful with customers? Are you self-motivated and willing to learn about our internal IT systems and procedures? Knowledge of waste or environmental issues will help you, but are not essential. We are an inclusive organisation and work hard to build a safe and supportive workplace and you will be an active part of that. The work that you do as part of our team will underpin what we do, so providing good communication, effective and high quality service are essential.
We are committed to people’s development and the successful candidate will have full training. Work related apprenticeships are available as part of the training package.

For more information about this vacancy please contact Claire Brown 02030259291 claire.brown2@environment-agency.gov.uk or Lucy Woodland 02030250248 lucy.woodland@environment-agency.gov.uk

27/09/2019, 23:55 hours

Basic Check
Communicates Effectively
Working with a wide range of customers within and outside of the organisation, requires the ability to communicate effectively and appropriately.
You will be expected to communicate and engage with others effectively through speech and writing.
Please describe when you have used your communication skills effectively to convey information and ideas clearly to others.
Manages Self
The role of Environment Management Assistant is often fast paced with multiple tasks to manage. Please demonstrate how you have effectively organised yourself and taken personal responsibility for your own role and deadlines.
Data and Information Management
In this role you will handle a large amount of information and data. Please give an example of when you have needed to prepare and present complex information in an easily accessible way.
Drivers Licence
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

This Vacancy is closed to applications.