Waterways Operations Team Member East Anglia - 10856

East of England
Brampton , Ely
Ely Office, Brampton Office
Staff Grade 2
Fixed Term
Full Time
Operational Delivery
£18,392 Pro-rata
The Environment Agency is the second largest inland Navigation Authority in the UK. As an Anglian Waterways Operations Team Member you will play an important role in helping to maintain, improve and preserve our wonderful network of navigable rivers for our customers to enjoy today and into the future. These vacancies are based on the River Great Ouse system.
The role involves working outdoors all year round. Daily tasks will include grounds maintenance (grass cutting, brush cutting etc.) cleaning and vegetation clearance of navigation signage, painting and performing an important role in ensuring our sites are safe and attractive to use.
This is a front line customer facing role and you will need to demonstrate excellent communications skills with landowners, occupiers, boaters and general public to ensure full awareness of the work being undertaken in your operational role. You should show a positive, adaptable approach and a “can do attitude” as a committed team player.
You’ll be working a 37 hour week and you must be able to work a weekend rota during the busy summer boating season. You will also be part of a 24 hour operational standby team responsible for providing emergency cover for the waterways.
The Waterways Operations Team manage the navigation on the River Great Ouse and it's tributaries including the Rivers Cam, Lark, Little Ouse and Wissey, approximately 158 miles of navigable waterway including 23 self service locks and 2 tidal manned locks, moorings and other navigation facilities. You'll be part of a wider team that manages enforcement, asset inspection and operational sites.
Full training will be provided but successful candidates should be able to demonstrate the following;
• Be able to perform outdoors physical and varied work.
• Effective delivery of small projects and programmes ensuring compliance with legislation and health & safety requirements; with particular reference to environment & heritage issues.
• Able to work in a customer facing role and be a part of an operational team.
• Deliver work to high standards and demonstrate great care in the quality and standard of your work.
• You will be a great communicator and have excellent customer service skills - you will be the face of the Environment Agency on our waterways and will handle all communication in a respectful manner.
• Any relevant environmental awareness e.g. awareness of invasive species on rivers.
• Experience in Countryside practice and inland boating skills.
For further information or an informal chat about the role please contact either: Matt Yallop: matt.yallop@environment-agency.gov.uk tel: 07768 171 256 or Katie Coddington tel: 07917 270181

04/10/2019, 23:55 hours

Basic Check
2 Year fixed term with option to extend / permanent (ending 31 March 2022)
Field Delivery
PLEASE NOTE, your answer will be used for interview selection.

Possession of necessary experience and skills for the role:
- What relevant skills, training or experience have you gathered in your current role, previous roles, or out of work pursuits, in either grounds maintenance, asset management, or incident response?
- What experience do you have of inland waterway boating/navigation?
- What personal qualities/strengths make you a candidate for this post?
- Why are you interested in working for the Environment Agency?
- Please tell us which would be your preferred office location.
Health Safety & Wellbeing
PLEASE NOTE, your answer will be used for interview selection.

As an employee of the Environment Agency, your healthy and safety as an employee is our number 1 priority.

- How do you ensure that you and your team work safely in your current role and how do you ensure the safety of your colleagues? If you have experience of managing public safety please also tell us about this.
- When have you rectified or reported a potentially harmful situation or practice at work or other setting? What was the outcome?
- What safety issues do you need to consider before starting work? Please use examples from your current or previous roles.
Customer and Partner Relations
PLEASE NOTE, your answer will be used for interview selection.

Tell us about a time when you have turned a negative customer relationship into a positive one.
- How did you go about this?
- What were the difficulties in doing this?
- How did you overcome these?
- What was the outcome and what did you learn from this?
Achieves Results
PLEASE NOTE, your answer will be used for interview selection.

Can you tell us about a time when you have worked in an operational team that 'delivered works on the ground'.
- How did you take responsibility for your own work?
- How did you organise and plan work activity?
- How did you ensure that the equipment was fit for purpose?
- How did you make sure the work was carried out safely and to a high standard?
A full driving license
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

This Vacancy is closed to applications.