Operations Business Services – Businesslike Programme Senior Officer - 13342
3
National
Various
Various
Staff Grade 6
Permanent
Full Time, Part Time/Job Share
Business Management & Improvement, Customer Insight, Intelligence, Knowledge & Information Management, Programme and Project Management, Statistics
£44,477
This is an incredibly exciting time to join the Businesslike team within Operations Business Services (OBS) to help us deliver projects to benefit the whole of the EA. As a team our focus is on ensuring our data, information and processes support officers, leaders and managers make the right decisions at the right time.
We are looking for 2 Programme leads to work closely with a prioritised set of customer groups in the EA on ambitions within the overall Businesslike plan.
It is important you are comfortable with delivering results through a virtual team – colleagues within the team and other stakeholders in the EA or wider DEFRA.
These roles have impact beyond their immediate scope of activity and are engaged on complex and technical matters to drive forward new solutions for how we harness our business intelligence. You will be expected to work semi-autonomously with initiative, and have responsibility for managing some of the fantastic project opportunities in front of us.
Important qualities are your kindness, hard work, excellent networking skills and a willingness to think differently and drive better ways of working. Ideally someone who is confident, collaborative, capable and caring about staff and customers would be desirable.
We are looking for 2 Programme leads to work closely with a prioritised set of customer groups in the EA on ambitions within the overall Businesslike plan.
It is important you are comfortable with delivering results through a virtual team – colleagues within the team and other stakeholders in the EA or wider DEFRA.
These roles have impact beyond their immediate scope of activity and are engaged on complex and technical matters to drive forward new solutions for how we harness our business intelligence. You will be expected to work semi-autonomously with initiative, and have responsibility for managing some of the fantastic project opportunities in front of us.
Important qualities are your kindness, hard work, excellent networking skills and a willingness to think differently and drive better ways of working. Ideally someone who is confident, collaborative, capable and caring about staff and customers would be desirable.
Operations Business Services are an inclusive, hard-working team. Our vision is for the organisation to thrive and improve. The Businesslike team, within OBS, are pivotal.
We provide services that; put people first, provide excellent delivery and shape an outstanding organisation. We enable our customers to create a better place through; an inspirational people programme, simpler more effective business planning and performance, unlocking the benefits of change and improvement, ensuring risk and assurance improves our decisions.
We provide services that; put people first, provide excellent delivery and shape an outstanding organisation. We enable our customers to create a better place through; an inspirational people programme, simpler more effective business planning and performance, unlocking the benefits of change and improvement, ensuring risk and assurance improves our decisions.
We’re looking for transferrable skills/capabilities as a leader of successful projects previously. You will be responsive and comfortable with adapting to changing priorities.
You will have a passion for the power of data and what business intelligence can unlock for the EA.
To be responsive to our customer needs, and ultimately for our programme success, ideally you will have the following:
• excellent organisational skills
• experience of leading continuous improvement and/or championing innovation and changes to practice
• a tenacity to problem solve
• experience communicating on complex issues and influencing senior staff
• an ability to prioritise and manage delivery of project outcomes
• an ability to proactively develop effective working relationships
• an ability to gather/evaluate complex qualitative and quantitative information/evidence
• excellent business awareness
You will be willing to undertake specialist/or further training, when necessary.
Driving licence - desirable (not essential)
You will have a passion for the power of data and what business intelligence can unlock for the EA.
To be responsive to our customer needs, and ultimately for our programme success, ideally you will have the following:
• excellent organisational skills
• experience of leading continuous improvement and/or championing innovation and changes to practice
• a tenacity to problem solve
• experience communicating on complex issues and influencing senior staff
• an ability to prioritise and manage delivery of project outcomes
• an ability to proactively develop effective working relationships
• an ability to gather/evaluate complex qualitative and quantitative information/evidence
• excellent business awareness
You will be willing to undertake specialist/or further training, when necessary.
Driving licence - desirable (not essential)
There are two full-time, permanent positions available. The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share.
Everyone starting in a new role will be welcomed into the team and given all the training and support needed. As part of your comprehensive induction you will be provided with all the equipment required for your role.
We offer an extensive range of employee benefits and the opportunity to progress your career with us via professional training routes such as apprenticeships and degree programmes.
For any questions relating to this role, please contact: greg.barber@environment-agency.gov.uk. Interviews will be held in week commencing: 2 Dec and/or 16 Dec
Everyone starting in a new role will be welcomed into the team and given all the training and support needed. As part of your comprehensive induction you will be provided with all the equipment required for your role.
We offer an extensive range of employee benefits and the opportunity to progress your career with us via professional training routes such as apprenticeships and degree programmes.
For any questions relating to this role, please contact: greg.barber@environment-agency.gov.uk. Interviews will be held in week commencing: 2 Dec and/or 16 Dec
24/11/2019, 23:55 hours
Basic Check
Programme and Project Management
Please note: Your answer will be used for interview selection - please draw out your skills and experience in your response
Description: Selects, plans and manages programmes or events to achieve a set of Environment Agency objectives cost-effectively.
Please describe your experience of managing projects effectively, and how you balance requirements and ensure delivery is kept on track
You may find it helpful to research the STAR approach when formulating your response
Description: Selects, plans and manages programmes or events to achieve a set of Environment Agency objectives cost-effectively.
Please describe your experience of managing projects effectively, and how you balance requirements and ensure delivery is kept on track
You may find it helpful to research the STAR approach when formulating your response
Uses Initiative
Please note: Your answer will be used for interview selection - please draw out your skills and experience in your response
Description: Takes action before and/or beyond what is required, owning the outcome.
Please explain how you think proactively and plan ahead and please give an example/s of any projects where you have overcome obstacles and challenges with limited outside instruction
You may find it helpful to research the STAR approach when formulating your response
Description: Takes action before and/or beyond what is required, owning the outcome.
Please explain how you think proactively and plan ahead and please give an example/s of any projects where you have overcome obstacles and challenges with limited outside instruction
You may find it helpful to research the STAR approach when formulating your response
Influences and Persuades Others
Please note: Your answer will be used for interview selection - please draw out your skills and experience in your response
Description: Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail.
Describe a time when you have successfully influenced key stakeholders to deliver to agreed deadlines.
Considerations:
• How did you influence/gain buy-in to deliver?
• What was the final outcome?
• What did you learn from this experience?
You may find it helpful to research the STAR approach when formulating your response
Description: Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail.
Describe a time when you have successfully influenced key stakeholders to deliver to agreed deadlines.
Considerations:
• How did you influence/gain buy-in to deliver?
• What was the final outcome?
• What did you learn from this experience?
You may find it helpful to research the STAR approach when formulating your response
Takes Decisions and Solves Problems
Please note: Your answer will be used for interview selection - please draw out your skills and experience in your response
Description: Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions.
Please describe any experience you have had of solving problems with an incomplete set of information, where there are different options of how to proceed, and your personal approach to managing these types of challenges
You may find it helpful to research the STAR approach when formulating your response
Description: Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions.
Please describe any experience you have had of solving problems with an incomplete set of information, where there are different options of how to proceed, and your personal approach to managing these types of challenges
You may find it helpful to research the STAR approach when formulating your response
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
This Vacancy is closed to applications.