Programme Officer - 27741

We're looking for a highly motivated and skilled individual to fill the Flood & Coastal Risk Management (FCRM) Programme Officer role in Solent & South Downs Area. As part of the FCRM Programme team you will ensure revenue maintenance projects and programmes are monitored effectively, liaising with a number of FCRM teams and the wider business to gather information.

You’ll extract and analyse project, programme and performance data, and work with this information to prepare reports that will support decision making across the business. There will also be an opportunity to be involved in delivering the capital programme through assisting with the Reconditioning programme, helping to bring FCRM assets back up to condition. This will give exposure to project management techniques and processes to develop your skills.

In the role you’ll also handle and respond to information requests, liaising with the relevant business areas including the Regional Flood and Coastal Committee. This is an excellent opportunity to join a team that is making the difference for our customers and our environment.

Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents, or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.

This role will form a core part of the Area Programming Team, working collaboratively with colleagues including Area Project Managers, Programme and Contract Management, Asset Performance, and National Revenue Maintenance Teams. The role will help develop, manage and deliver FCRM programmes of work whilst minimising our carbon footprint and moving towards Net Zero. The role will also form part of a national community, working with colleagues across the directorate to promote a 'one business approach'.

You will be able to demonstrate the following:

• Excellent organisational and inter-personal skills
• Experience of managing expenditure, budgets, forecasts and reporting this in an accurate and timely manner
• You can communicate and present convincing verbal and written advice and have a practical approach to problem solving
• The ability to build and maintain effective working relationships across different parts of the business
• Excellent Microsoft office skills including Excel and PowerBi

Your proactive approach and fresh perspective will ensure you’re able to look for ways we can improve.

We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment. As an organisation we strive to reflect the communities we serve and continue to develop diversity throughout our workforce. We welcome applications from all backgrounds regardless of race, sexual orientation or religion.

We support flexible working hours and practices. We offer an extensive range of employee benefits and encourage you to keep developing your skills and professional knowledge throughout your career.

If you'd like more information please get in touch with ian.s.walker@environment-agency.gov.uk

Interviews will be held remotely by video conference in November, exact date to be confirmed.

In this role you will need to:
• Display tact and diplomacy and build rapport quickly, establishing needs and adapting own approach
• Communicate honestly, openly, and effectively with colleagues and external partners alike
• Identify and challenge inappropriate behaviour or performance constructively and speak out even when the message is unpopular

Question:
You will be required to work across our teams and engage with our partners. Please describe a time or situation where you developed and maintained a relationship with a key stakeholder. What approach/es and or experience did you draw upon to develop and maintain it? Why was this relationship important?


You can use our capability dictionary to understand the indicators for the competences you are being asked to demonstrate in this question, this can be found on page 10 of the Candidate Pack that is attached to the job advert.

Please note we do not assess CVs. Your answer to this question will be used for interview selection so ensure you draw out your skills and experience in your response. Using the STAR technique (Situation, Task, Action and Result) can help when formulating your answers.

In this role you will need to:
• Monitor progress against key performance indicators, providing timely support to address shortfalls and use a risk-based approach when prioritising activities and allocating resources
• Collaboratively work with area teams, to ensure the relevant, accurate and complete revenue maintenance data is provided in a timely manner
• Review the consistency, accuracy and compliance of revenue maintenance data submitted by project teams
• Present information to the Area Delivery Programme Board to facilitate decision-making

Question:
In this role you will need to enable and facilitate project managers to work towards shared goals. Please describe a time when you have had to rely on individuals to deliver an outcome.


You can use our capability dictionary to understand the indicators for the competences you are being asked to demonstrate in this question, this can be found on page 10 of the Candidate Pack that is attached to the job advert.

Please note we do not assess CVs. Your answer to this question will be used for interview selection so ensure you draw out your skills and experience in your response. Using the STAR technique (Situation, Task, Action and Result) can help when formulating your answers.

In this role you will need to:
• Regularly review work undertaken against objectives
• Establish, monitor, and review all programme metrics to include all costs, milestones, and targets
• Recognise and plan for areas of particular difficulty, uncertainty, and setbacks
• Regularly review project progress and effectiveness

Question:
In this role you will need to balance potentially conflicting needs to find the best outcome. How have you successfully delivered portfolios and programmes? What did you have to consider and what was the outcome?



You can use our capability dictionary to understand the indicators for the competences you are being asked to demonstrate in this question, this can be found on page 10 of the Candidate Pack that is attached to the job advert.

Please note we do not assess CVs. Your answer to this question will be used for interview selection so ensure you draw out your skills and experience in your response. Using the STAR technique (Situation, Task, Action and Result) can help when formulating your answers.