Resident Lead Lock and Weir Keeper - Teddington - 8687
1
London, South East
Sunbury-on-Thames
Various
Staff Grade 4
Permanent
Full Time
Operational Delivery
£27,138
We are looking for someone with energy and motivation to supervise a small team in a customer facing environment. Teddington is our gateway Lock to the non-tidal Thames and in turn one of our flagship sites which operates 24 hours a day. This site is our front line to boaters coming onto this waterway. It also acts as the hub for our incident management across the entire river. Residing in the lock cottage, you will be supervising a dynamic team working at this busy and vibrant site. You and your team will be required to work a 24/7 shift rota.
Tasks
Supervision of the Lock site and a small team.
Working with other teams to achieve expected outcomes.
Having an overview of the site and team to ensure its running effectively.
Leading on the performance of our incident management 24 hour duty desk
Ensuring the shifts at Teddington take priority and are always covered using other staff where required.
Dealing with any absence issues which may arise and cover is needed
Supporting the patch Team Leader by solving staff, site and safety problems.
Additionally the role will be responsible for compliance checking, general water level, navigation and site management.
Tasks
Supervision of the Lock site and a small team.
Working with other teams to achieve expected outcomes.
Having an overview of the site and team to ensure its running effectively.
Leading on the performance of our incident management 24 hour duty desk
Ensuring the shifts at Teddington take priority and are always covered using other staff where required.
Dealing with any absence issues which may arise and cover is needed
Supporting the patch Team Leader by solving staff, site and safety problems.
Additionally the role will be responsible for compliance checking, general water level, navigation and site management.
The Thames Waterways department has a responsibility to manage the navigation of the non-tidal River Thames. This includes 45 lock and weir complexes and our primary aim is to provide a first class service to all our customers. The department comprises lock and weir keepers and support staff in operational, compliance, commercial development and business teams. The role advertised is based in an operational team at Teddington Lock.
• Able to lead and develop a team to deliver our objectives in line with our culture.
• Able to work with other departments and integrate with other teams to achieve a sound understanding of the wider business and our operational needs.
• Able to produce and deliver agreed work programmes
• Able to solve problems and implement processes as part of continuous change
• Strong customer focus and communication skills particularly face to face and over the phone
• Well organised and methodical with attention to detail
• Able to prioritise and highlight potential team and site issues
• Achieves results and delivers outcomes
• Able to use standard IT packages and mentor team members to use these systems effectively.
• Able to swim
• Able to drive and has a valid driving license
• Able to work with other departments and integrate with other teams to achieve a sound understanding of the wider business and our operational needs.
• Able to produce and deliver agreed work programmes
• Able to solve problems and implement processes as part of continuous change
• Strong customer focus and communication skills particularly face to face and over the phone
• Well organised and methodical with attention to detail
• Able to prioritise and highlight potential team and site issues
• Achieves results and delivers outcomes
• Able to use standard IT packages and mentor team members to use these systems effectively.
• Able to swim
• Able to drive and has a valid driving license
Closing: 27th August 2018 at 23:55 hours
• Role requires candidate to reside in our adjacent property under service occupancy agreement.
• Outer London weighting, 20% Rotating shift allowance and duty desk allowance will be payable to the successful applicant.
• Full training will be given once in post. This will include water safety training, PACE level 1 warrant training and training on specialised systems and processes.
• For further information, please contact Andy Croxford on 07920767289 or by email: andrew.croxford@environment-agency.gov.uk.
• Role requires candidate to reside in our adjacent property under service occupancy agreement.
• Outer London weighting, 20% Rotating shift allowance and duty desk allowance will be payable to the successful applicant.
• Full training will be given once in post. This will include water safety training, PACE level 1 warrant training and training on specialised systems and processes.
• For further information, please contact Andy Croxford on 07920767289 or by email: andrew.croxford@environment-agency.gov.uk.
27/08/2018, 23:55 hours
Basic Check
Leads People
Sets and delivers high work standards and demonstrates an ability to meet targets. Prioritises and organises own task, and those of others, to ensure the timely achievement of results.
Delivers Results Through Others
Harnesses the team to deliver results on time, to required standards and in line with organisational processes and procedures enabling good relationships based on understanding customers’ needs and providing the service required.
Health Safety & Wellbeing
Develop and Maintain good health & safety practice, by actively promoting safety awareness and following safe working practices that comply with policies and standards.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
This Vacancy is closed to applications.