Business Services Advisor (Recruitment) G5 - 23517
6
East Midlands, North West, South East
Chichester , Kettering , Lincoln , Mansfield , Nottingham , Warrington , Welwyn Garden City , Worthing
Staff Grade 5
Permanent
Full Time, Part Time
Administration / Corporate Support
£36,389
The successful candidate will help shape, coordinate and contribute to the delivery of the programme of work which will help to achieve the ambition in our People Strategy. You'll work as part of a collaborative three-way relationship procuring expertise from Defra Group HR professionals and working with local and national EA teams, to shape and implement an organisation-wide approach to deliver the People Strategy.
The Business Services Advisor is a leadership role which provides assurance around workforce planning and resourcing for business units. The role will include:
• Workforce planning; producing workforce plans to identify workforce gaps and scenario planning.
• Data management; managing business unit headcounts, forecasting data scenarios and analysing our workforce data on our Qlik system (EA IT system for capturing people information).
• Recruitment; plan and lead recruitment campaigns.
• Developing and maintaining strong working relationships with recruiting managers to deliver a top-quality recruitment service from advert to onboarding.
• Problem solving issues relating to recruitment and induction and liaise directly with DEFRA HR and our other partners critical to our success.
• Input into leadership conversation to support our measures of success which include improving equality, diversity & inclusion, time to hire and candidate experience.
The Business Services Advisor is a leadership role which provides assurance around workforce planning and resourcing for business units. The role will include:
• Workforce planning; producing workforce plans to identify workforce gaps and scenario planning.
• Data management; managing business unit headcounts, forecasting data scenarios and analysing our workforce data on our Qlik system (EA IT system for capturing people information).
• Recruitment; plan and lead recruitment campaigns.
• Developing and maintaining strong working relationships with recruiting managers to deliver a top-quality recruitment service from advert to onboarding.
• Problem solving issues relating to recruitment and induction and liaise directly with DEFRA HR and our other partners critical to our success.
• Input into leadership conversation to support our measures of success which include improving equality, diversity & inclusion, time to hire and candidate experience.
Our geographical area teams are an inclusive, diverse and passionate part of our organisation. Our vision is for the organisation to thrive and improve so we can create a better place for people, wildlife and the environment.
Business Support plays a huge part in enabling us to achieve our goals and our work covers a range of activities including recruitment, assurance & risk, health, safety & wellbeing, customer enquiries, engagement and communications. Come join us!
Business Support plays a huge part in enabling us to achieve our goals and our work covers a range of activities including recruitment, assurance & risk, health, safety & wellbeing, customer enquiries, engagement and communications. Come join us!
Whilst relevant work experience would be an advantage, it’s less important to us than your ability to demonstrate the key transferrable skills and the personal qualities that we’re looking for. As with all of our roles, full on-the-job training will be provided.
The ideal candidate will:
• Have a positive, proactive and hard-working attitude.
• Be a highly organised, flexible person who can deliver quickly in a fast-paced environment.
• Have strong communication skills and work well in a diverse, dispersed team.
• Have experience of engaging and communicating with a range of internal and external stakeholders at all levels of an organisation.
• Have strong IT skills, especially Microsoft Office 365, Word, Excel and Outlook.
• Have good leadership and management skills (as some roles will require line management).
The ideal candidate will:
• Have a positive, proactive and hard-working attitude.
• Be a highly organised, flexible person who can deliver quickly in a fast-paced environment.
• Have strong communication skills and work well in a diverse, dispersed team.
• Have experience of engaging and communicating with a range of internal and external stakeholders at all levels of an organisation.
• Have strong IT skills, especially Microsoft Office 365, Word, Excel and Outlook.
• Have good leadership and management skills (as some roles will require line management).
There are a mixture of permanent and Fixed Term Contract roles available. Please thoroughly read the Candidate Pack as this outlines what's available and where. Please also make it clear on your application which location you are applying for.
We are committed to being an inclusive employer and ensuring equal opportunities for everyone. We are striving to make our workforce as diverse as the communities we serve, and hope to attract applications from underrepresented groups, including people from Black, Asian and Minority Ethnic (BAME) backgrounds, people with a disability, and people with gender diverse identities.
For any queries about the role please contact: Rhianne Locke - rhianne.locke@environment-agency.gov.uk
Interviews will be held virtually during the fortnight commencing 12th September.
We are committed to being an inclusive employer and ensuring equal opportunities for everyone. We are striving to make our workforce as diverse as the communities we serve, and hope to attract applications from underrepresented groups, including people from Black, Asian and Minority Ethnic (BAME) backgrounds, people with a disability, and people with gender diverse identities.
For any queries about the role please contact: Rhianne Locke - rhianne.locke@environment-agency.gov.uk
Interviews will be held virtually during the fortnight commencing 12th September.
21/08/2022, 23:55 hours
Basic Check
Uses Initiative
Please note that your answers to the capability questions will be used for shortlisting purposes. Your examples do not necessarily have to be work related, please use the best example from any area of your life. You may find researching the STAR technique (Situation, Task, Action, Result) useful when answering the questions.
Description: Takes action before and/or beyond what is required, owning the outcome.
Using your experience of delivering resourcing / people projects; describe how you have delivered successfully in the face of considerable challenges or obstacles and with limited
instruction.
• Describe the project.
• What were the obstacles?
• How were these overcome?
• What did you learn?
• What was the outcome?
Description: Takes action before and/or beyond what is required, owning the outcome.
Using your experience of delivering resourcing / people projects; describe how you have delivered successfully in the face of considerable challenges or obstacles and with limited
instruction.
• Describe the project.
• What were the obstacles?
• How were these overcome?
• What did you learn?
• What was the outcome?
Leads People
Please note that your answers to the capability questions will be used for shortlisting purposes. Your examples do not necessarily have to be work related, please use the best example from any area of your life. You may find researching the STAR technique (Situation, Task, Action, Result) useful when answering the questions.
Description: Provides leadership that inspires and motivates others to achieve their personal goals and the goals of the Environment Agency.
Please tell us about a time when you have united and inspired a group of people to achieve an agreed outcome?
• Describe your leadership style
• What were the circumstances?
• How did you approach supporting your team?
• What did you learn about your leadership style through this experience?
Description: Provides leadership that inspires and motivates others to achieve their personal goals and the goals of the Environment Agency.
Please tell us about a time when you have united and inspired a group of people to achieve an agreed outcome?
• Describe your leadership style
• What were the circumstances?
• How did you approach supporting your team?
• What did you learn about your leadership style through this experience?
Diversity
Please note that your answers to the capability questions will be used for shortlisting purposes. Your examples do not necessarily have to be work related, please use the best example from any area of your life. You may find researching the STAR technique (Situation, Task, Action, Result) useful when answering the questions.
Description: Works successfully, with people from a variety of backgrounds and cultures and ensuring that work is managed so that everyone is able to deliver their best. Actively encourages others to consider diversity issues in their work.
Tell us about a time you have had to advocate for diversity in the workplace:
• What was the situation?
• How did you approach advocating?
• What was the response?
• What did you learn?
Description: Works successfully, with people from a variety of backgrounds and cultures and ensuring that work is managed so that everyone is able to deliver their best. Actively encourages others to consider diversity issues in their work.
Tell us about a time you have had to advocate for diversity in the workplace:
• What was the situation?
• How did you approach advocating?
• What was the response?
• What did you learn?
Workforce Planning
Please note that your answers to the capability questions will be used for shortlisting purposes. Your examples do not necessarily have to be work related, please use the best example from any area of your life. You may find researching the STAR technique (Situation, Task, Action, Result) useful when answering the questions.
Description: Develops processes for analysing the workforce, predicting skill shortages and recommending action to ensure the Environment Agency has the right people at the right time to meet the challenges now and in the future.
Please provide an example of a time when you've analysed people data and information, drawn out conclusions or predictions and made clear recommendations about the way forward.
• How did you identity the best sources of data and information?
• How did you analyse one or more sources of data and information?
• What did you discover?
• How did you turn that into actionable insight or recommendations?
Description: Develops processes for analysing the workforce, predicting skill shortages and recommending action to ensure the Environment Agency has the right people at the right time to meet the challenges now and in the future.
Please provide an example of a time when you've analysed people data and information, drawn out conclusions or predictions and made clear recommendations about the way forward.
• How did you identity the best sources of data and information?
• How did you analyse one or more sources of data and information?
• What did you discover?
• How did you turn that into actionable insight or recommendations?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
This Vacancy is closed to applications.