Permitting Officer - 14061
4
East Midlands
Nottingham
Trentside Offices
Staff Grade 4
Permanent
Full Time, Part Time/Job Share
Operational Delivery
£28,123
An exciting opportunity has arisen for a number of enthusiastic Permitting Officers (POs) to join one of our National Permitting Service’s regulated industry teams based in Nottingham.
You will be assessing applications for a range of complex environmental permits located across England, in line with Environment Agency processes and regulatory obligations.
You will pro-actively manage your own workload, delivering high quality, risk based, environmental permitting decisions to tight deadlines. To achieve this, you’ll have excellent interpersonal skills to develop and maintain excellent working relationships with customers. You must be prepared to have difficult conversations with customers and be able to clearly explain your decisions.
In exchange for your hard work, you will have the opportunity to further develop your skills, expertise and career in this fast-paced environment, for example by becoming a lead in a particular sector or being involved in a permit review programme.
You will be assessing applications for a range of complex environmental permits located across England, in line with Environment Agency processes and regulatory obligations.
You will pro-actively manage your own workload, delivering high quality, risk based, environmental permitting decisions to tight deadlines. To achieve this, you’ll have excellent interpersonal skills to develop and maintain excellent working relationships with customers. You must be prepared to have difficult conversations with customers and be able to clearly explain your decisions.
In exchange for your hard work, you will have the opportunity to further develop your skills, expertise and career in this fast-paced environment, for example by becoming a lead in a particular sector or being involved in a permit review programme.
The National Permitting Service delivers the Environment Agency’s permitting and regulatory responsibilities, enabling businesses to operate whilst protecting and improving the environment.
You will be joining an established permitting team, who determine environmental permit applications for regulated industry. Your team will primarily focus on the installations permitting regime.
You will be joining an established permitting team, who determine environmental permit applications for regulated industry. Your team will primarily focus on the installations permitting regime.
Excellent communication skills are a must as you will be working with a diverse range of people. You will also have:
• Technical knowledge of at least one of the following: combustion, chemicals, food and drink, waste treatment, landfill, refineries, metals, intensive farming, cement and lime, paper and pulp, incineration, oil and gas, amenity issues, air quality, habitats, fire prevention plans, best available techniques;
• Experience in environmental management and environmental risk assessment;
• Excellent verbal and written communication skills to provide first-rate customer service;
• Ability to develop and maintain good relationships with internal and external customers;
• Delivered high work standards to agreed targets: and
• Worked to make decisions and achieve planned outcomes within given timescales.
We ideally seek people with experience of environmental permitting but will be pleased to receive applications from candidates with transferable skills and capabilities.
• Technical knowledge of at least one of the following: combustion, chemicals, food and drink, waste treatment, landfill, refineries, metals, intensive farming, cement and lime, paper and pulp, incineration, oil and gas, amenity issues, air quality, habitats, fire prevention plans, best available techniques;
• Experience in environmental management and environmental risk assessment;
• Excellent verbal and written communication skills to provide first-rate customer service;
• Ability to develop and maintain good relationships with internal and external customers;
• Delivered high work standards to agreed targets: and
• Worked to make decisions and achieve planned outcomes within given timescales.
We ideally seek people with experience of environmental permitting but will be pleased to receive applications from candidates with transferable skills and capabilities.
Everyone starting in a new role at the Environment Agency will be welcomed into the team and given all of the training and support you need to succeed.
There are also fully funded opportunities to develop further academic/professional qualifications.
For further information on this role, the employee benefits and the work of the Environment Agency, please download the candidate pack.
For further information, please contact one of our Principal Permitting Team Leaders:
Rebecca Warren (rebecca.warren@environment-agency.gov.uk), David Griffiths (davidj.griffiths@environment-agency.gov.uk).
Please note that these roles will primarily be office based, although infrequent travel will be required to attend meetings and / or training.
We expect to hold interviews in Nottingham in late January or early February 2020.
There are also fully funded opportunities to develop further academic/professional qualifications.
For further information on this role, the employee benefits and the work of the Environment Agency, please download the candidate pack.
For further information, please contact one of our Principal Permitting Team Leaders:
Rebecca Warren (rebecca.warren@environment-agency.gov.uk), David Griffiths (davidj.griffiths@environment-agency.gov.uk).
Please note that these roles will primarily be office based, although infrequent travel will be required to attend meetings and / or training.
We expect to hold interviews in Nottingham in late January or early February 2020.
02/02/2020, 23:55 hours
Basic Check
Achieves Results
Describe how you have delivered a complex or busy workload successfully. Tell us about what goals you set at the beginning and why the outcome was successful. Explain how you maximised output. What issues did you face and how did you overcome them? Please note your answer will be used for shortlisting purposes.
Your examples do not necessarily have to be work-related, so please use the best examples from any area of your life. You may find researching the STAR technique useful when answering this question.
Your examples do not necessarily have to be work-related, so please use the best examples from any area of your life. You may find researching the STAR technique useful when answering this question.
Focuses on Customers and Partners
What are some of your strategies for dealing with difficult or frustrated customers? Tell us about a situation or situations where these were tested. What outcomes did you achieve? Please note your answer will be used for shortlisting purposes.
Your examples do not necessarily have to be work-related, so please use the best examples from any area of your life. You may find researching the STAR technique useful when answering this question.
Your examples do not necessarily have to be work-related, so please use the best examples from any area of your life. You may find researching the STAR technique useful when answering this question.
Communicates Effectively
Describe a time when you have been in a difficult or sensitive situation that required careful communication. Tell us about what methods you used. How did you adapt your communication style? How did you ensure that you were understood? Please note your answer will be used for shortlisting purposes.
Your examples do not necessarily have to be work-related, so please use the best examples from any area of your life. You may find researching the STAR technique useful when answering this question.
Your examples do not necessarily have to be work-related, so please use the best examples from any area of your life. You may find researching the STAR technique useful when answering this question.
Takes Decisions and Solves Problems
Describe how you have used information available to you to find a solution to a problem. Explain how you identified the problem and what information you sourced and then used to resolve the problem. What alternatives did you consider? What was the outcome? Please note your answer will be used for shortlisting purposes.
Your examples do not necessarily have to be work-related, so please use the best examples from any area of your life. You may find researching the STAR technique useful when answering this question.
Your examples do not necessarily have to be work-related, so please use the best examples from any area of your life. You may find researching the STAR technique useful when answering this question.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
This Vacancy is closed to applications.