Environment Officer - 13799

Do you have what it takes to protect and improve our environment in Wessex?
We are looking for motivated and outcome focused Environment Officers to join our Land & Water teams in Wessex.
Being an Environment Officer is one of the most important roles at the Environment Agency. Land & Water Environment Officers tackle everything from sewage discharges, farms, industry and other activities across a range of urban and rural sites, all of which may impact on the local environment. You will join one of our customer facing frontline teams working directly to help create a cleaner, safer and healthier environment. You will have an out of hours incident role in this job.
Work will include:
• a strong focus on enforcing environmental regulations
• influencing companies and businesses to move from correction to prevention
• using your excellent customer service skills to engage with local communities and operators
• visiting sites to conduct inspections and taking action if environmental regulations have not been adhered to
• investigating environmental offences
• dealing with environmental incidents
• giving evidence in court
• responding to out of hours emergencies as part of a standby rota

Our Land and Water teams respond to incidents across Wessex, including pollutions. We operate a duty rota 24 hours a day, 365 days a year. We are responsible for ensuring there is high quality water available for all, for drinking or recreation. We do this through regulating and enforcing permits for water related activities, including sewage discharges, agriculture and water abstractors. We work indoors and outdoors all year round.

Ideally you will have some exposure to a regulatory, enforcement or customer focused role. Perhaps you've inspected or evaluated sites, handled or investigated complaints or been in a role in which you’ve had to have difficult conversations with people. Whatever your background, you'll be interested in the environmental sector and be willing to enforce environmental regulations, even if this means sometimes dealing with confrontational situations.
Whilst relevant work experience would be an advantage, it’s less important to us than your ability to demonstrate the key transferable skills and personal qualities that we’re looking for:
• organised
• can handle confrontation
• confident and assertive
• adaptable communication style
• can build positive relationships
• accurate and detailed
• eager to learn about regulation
• passionate about our environment

If you are interested in this opportunity and would like to know more about the work of Land and Water teams in Wessex Area, please contact Rebecca Pike on 020302 59382 for an informal chat.

Interviews for this position are likely to take place during the week beginning 17/02/2020.

The Environment Officer role is a career grade position. The grade minimum salary for EO A is £20,558. The
training and development for a new EO A lasts approximately 2 years.

Our benefits package includes:

• lease car
• flexible working
• generous annual leave entitlement
• award winning pension fund
• training and development

Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.

Describe how you have used a range of communication methods to present your views in a convincing way.
- Tell us about the audiences
- What the messages were
- How you communicated the messages
- What you took into consideration to ensure each message landed well?
- How did you alter your communication style to suit each audience?

Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often where logic and reason alone will fail.

Describe a time that you persuaded someone to do something that they didn't initially want to do. Describe the process you went through and how you sought to understand the other person's point of view.

Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking timely decisions.

Explain a time when you have had to quickly decide the best approach to solving a problem. How did you choose the best option?

Full UK driving licence