Senior Comms and Engagement Specialist – Carriers, Brokers and Dealers – Waste Controllers and Tracking Team (WCAT), WIRS. - 28641

All, Various
Various, All
Staff Grade 6
Full Time, Part Time
Communications / Marketing
The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment. Everyone starting in a new role will be welcomed into the team and given all the training and support needed. As part of your comprehensive induction, you will be provided with all the equipment required for your role.

You will undertake business critical comms and engagement work associated with Carriers, Brokers and Dealers (CBD) regime. This role will contribute to a ground breaking Regulatory Reform project for CBD. The role will help deliver ‘once in a generation’ changes to how we regulate and enforce the movement of waste. Your engagement skills and communication techniques will help to ensure the success of the reform and will play a significant part in enabling a smooth transition to new ways of working. There may be some line management responsibilities associated with this role.

You will:
• You will drive the development and delivery of the communications and engagement strategy and plan for CBD reform.
• Use innovative and tested methods of comms to improve delivery across the CBD regime.
• In the longer-term, design and lead engagement with local authorities, community groups and police forces across the country.

Responding to incidents is a central part of what we do. You will be required to have an incident role and be available to respond to incidents or provide business continuity support during an incident. Full training and alternative working arrangements will be available to support you with your incident role. This may attract an additional payment.
Please see the candidate pack for further information.
This post sits within WCAT team, within Waste Industry Regulatory Services (WIRS), in National Operations. The team is dispersed working across the country. We are a high performing team that delivers priority technical work, supporting waste regimes, providing leadership to national projects.

The CBD regime is managed through E&B Waste Regulation and WIRS. Together we lead the business on CBD work, supporting Government, industry and colleagues.
You will:

Have significant comms experience and be confident in your ability to deliver.

Identify potential risks to successful engagement and prepare strategies to manage them.

Be a specialist in your field and be able to draw on this to successfully engage with customers and partners from across the country.

Be able to showcase successful campaigns where you have designed and led the comms and engagement.

Have a strong customer focus. An ability to deliver results through others is crucial.

Ideally have knowledge of waste compliance, environmental regulation of the waste industry and our enforcement processes is desirable but not essential.

Comms leadership and delivery are essential along with:
• working independently, organising yourself and your workload
• ‘owning’ your role; initiating tasks, setting high work standards and delivering
• planning, managing and delivering complex tasks to deadlines
• building/maintaining effective relationships
• Being comfortable with dispersed working
Office base is flexible. You will need to be comfortable with working in a dispersed team. The role will require travel to London, Birmingham, Sheffield, Bristol and other locations.

More information about the role and the application process can be found in the candidate pack.

Please contact Sam Brackley ( or Al Martin ( for further information about the post or the team.

Interviews will take place during April 2024 and will be conducted virtually.

17/03/2024, 23:55 hours

Basic Check
Focuses on Customers and Partners
Please describe and provide example(s) of how you have identified the needs of a customer and delivered what is promised ensuring that they are satisfied with the outcomes.
Communicates Effectively
Please describe and provide example(s) of where you have used a full
range of communication methods to ensure effective understanding.
Achieves Results
Tell us about your most significant achievement in your current/last role.
Uses Initiative
Tell us about a time you have identified something in an area of your work, where you have reformulated your approach to improve an outcome. What actions did you take and how did you use your initiative to achieve them?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit for more information.

This Vacancy is closed to applications.