Corporate Commercial Manager - 28596

Staff Grade 7
Fixed Term
Full Time
Business Management & Improvement
£63,144 Pro rata
We are fully committed to having an inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We have a large portfolio of continuity evolving commercial activity across the Environment Agency worth approximately £900m.

Defra group Commercial provide professional support to us – including procurement, and contract and supplier relationship management – through a shared services model that was established in 2017.

In this role you will act as an essential interface between the Environment Agency and Defra group Commercial. You will ensure we have a productive and collaborative relationship with them, and receive the commercial services and support that we need.

You will provide support to contract managers across the Environment Agency, helping them to work effectively in partnership with Defra group Commercial.

In this role you will:
- lead our partnership work with Defra group Commercial, ensuring they provide us with the support and services we need to meet our current and future needs
- work with Defra group Commercial and internal colleagues to oversee, review and mitigate risks, and escalate these when appropriate
- work with our internal commercial networks to understand their requirements, develop our commercial capabilities, and support teams through any changes that may affect how they work
- lead internal communications and engagement for our commercial activities across the Environment Agency
You will be part of a welcoming team, as diverse as the work it manages, giving you the opportunity to gain a wide range of experience.

You will lead a small team of security advisors and access the advice of the professional security teams in Defra group Security. You will be part of the Corporate Management, Assurance and Security team, focused on protecting and enabling the organisation to be resilient and function effectively.
To help enhance our capability, and strengthen how we work in partnership with Defra group Commercial, you will need the following skills and experience:

- strong leadership skills to adapt how we work with Defra and maximise the benefits of our commercial portfolio

- build effective partnerships with Defra to jointly manage risks, agree priorities and ensure we support contract managers across the organisation

- understanding of wider influences on our commercial activity, so we can adapt our strategic direction and continuously improve how we operate to meet changing demands

- develop strong internal networks to better understand and articulate our needs, and spot and resolve issues quickly

- comfortable working with senior people, the ability to manage multiple priorities and competing demands on yourself and your team

- innovative and flexible, and the ability to problem solve to meet strategic goals will be key
Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information on incident response can be found within your candidate pack.
Please provide examples for each of the competencies below.

For further details or an informal discussion, please contact Sarah Cook on 07710 903387 or email

There will be drop-in sessions to hear more about the role. Interviews are scheduled to take place from week commencing 18 March.

The post is initially for 18 months, while we assess longer term needs.

25/02/2024, 23:55 hours

Basic Check
Up to 18 months
Leads People
Provides leadership that inspires and motivates others to achieve their personal goals and the goals of the Environment Agency.

Inspires the team through personal commitment, enthusiasm and by demonstrating personal accountability for their performance.

Builds a positive team spirit and identity by creating a shared vision, challenging negative attitudes, promoting co-operation and mutual support, encouraging excellence, celebrating success, and defending actions.

Acts as a role model for the conduct and actions expected of the team and an advocate for the environment agency’s vision, values, culture, and policies.

Finds out what motivates people to enable them to perform at their best.

Engages and inspires the team with a meaningful translation of how their role enables the environment agency to achieve the local contribution, the corporate strategy and making it happen.

Encourages the team to identify measures that will improve performance and encourages a continuous improvement mind-set.

Motivates and enthuses a diverse range of people by adopting a flexible leadership style, adopting the most appropriate style for the situation and the people involved.

In this role you will be responsible for the success of our commercial model for the organisation. To demonstrate your broad leadership, please tell us how you would ensure that commercial leads across the organisation understand their role, the risks relevant to them, and are equipped to undertake the necessary action to strengthen our commercial capability.
Delivers Results Through Others
Harnesses the team to deliver results on time, to required standards and in line with organisational processes and procedures

· Translates key performance indicators and the local contribution into a team work plan and individual objectives. Communicates this effectively to team and colleagues

· Assigns workload and resources to achieve plans in line with both business priorities and an accurate profile of the team’s capabilities · Secures resources and orchestrates the activities of others to delivers results

· Successfully obtains others’ commitment to undertake work by gaining their acceptance and involvement

· Monitors progress against key performance indicators, providing timely support to address shortfalls · Ensures the team gets the required data right first time, identifying causes of poor data and fixing or escalated appropriately

· Improves what is delivered by welcoming challenge and through constant process improvement

· Is flexible and manages conflicting demands in light of changing circumstances · Achieves tangible results by delegating (with support) suitable responsibilities and by encouraging the team to take personal responsibility for their actions

· Uses a risk-based approach when prioritising activities and allocating resources

· Develops and manages budget (relevant to level of responsibility required by role), ensuring all environment agency processes and procedures are correctly followed.

In this role, you and your team will work in partnership with others internally and externally.  Please demonstrate this capability by telling us how you ensure that you harness the skills and experience of others to deliver outcomes. What actions do you take to ensure success and pre-empt possible challenges that could impact on delivery?
Builds and Sustains Relationships
Respects different views, cultures, values, opinions, and the contributions that all colleagues make.

- Makes an active effort to fit in and respect company norms (the “way we do things” in the agency)

- Balances team and personal interests for a win-win outcome.

- Displays tact and diplomacy and builds rapport quickly, establishing needs and adapting own approach.

- Communicates honestly, openly, and effectively with colleagues and external partners alike.

- Openly identifies and challenges inappropriate behaviour or performance constructively and speaks out even when the message is unpopular.

- Handles people situations effectively; defuses anger, tension, focuses on issues and successfully addresses problems.

Key to your success in this role will be your ability to work well with others. Please show your capability by telling us how you build effective relationships, that lead to successful delivery of joint outcomes?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit for more information.

This Vacancy is closed to applications.