Engagement Specialist - 12501

London, South East
London , Welwyn Garden City
Staff Grade 5
Environment & Sustainability
£34,879 Pro-rata
We’re looking for an Engagement Specialist to lead the engagement for the proposed Heathrow Airport Expansion and other Major Infrastructure Projects and ultimately make sure that our reputation in the community is enhanced. You’ll need to be able to work with a wide range of stakeholders to ensure that engagement is seen as top priority. You’ll work closely with colleagues to make sure that we join up our engagement across teams and functions and have a strategic overview of all things engagement. You’ll manage communications around the Statement of Common Ground for projects submitting Development Consent Order applications. You’ll lead on our engagement and attend meetings with public body groups such as the Heathrow Strategic Planning Group. You will work with external stakeholders to produce engagement plans. You’ll also be expected to support communications and engagement during incidents.

You’ll be an expert communicator – people will come to you for advice, guidance and leadership in engagement. You’ll lead by example and demonstrate behaviours that facilitate constructive conversations and collaborative working.
We are creating a new team which will provide a dedicated full time resource, with a greater ability to focus wholly on the proposed expansion at London Heathrow Airport as well as other Major Infrastructure Projects. The team will consist of specialist staff across a number of disciplines who will be contributing their expertise and knowledge to the project.
We’re seeking an engagement specialist with experience of working with stakeholders and planning and doing engagement.

You’ll have proven ability of:

• Engagement planning – ideally external engagement campaigns/projects, and with creativity to identify innovative engagement opportunities;
• Troubleshooting tricky situations – being able to listen, reflect and question the situation to understand the facts and find common ground and a way forward;
• Putting the customer first – you’ll be a strong communicator with drive, enthusiasm and a genuine interest in telling a compelling message to our audiences;
• Collaboration – you’ll have excellent organisational and interpersonal skills, supported by very strong written and verbal communication skills and seek to resolve conflict in a collaborative way;
• A sparkling knowledge of the Working With Others approach.
Phillip Petrou, phillip.petrou@environment-agency.gov.uk

We encourage everyone who feels they have the right skills for this role to apply, including those of you who work part time or compressed hours. Please let us know your working preferences if you are selected for interview.

23/09/2019, 23:55 hours

Basic Check
Achieves Results
To be successful in this role you will need to set yourself and deliver high work standards, including prioritising and organising tasks and resources to ensure you can achieve results within the appropriate timescales.

Please give an example that demonstrates your ability to prioritise and organise tasks and resources, using your knowledge, to ensure timely achievement of results.
Customer and Partner Relations
In this role it is essential that you proactively seek to understand the needs of internal and external colleagues, partners and stakeholders, and are able to work with the team to address these.

Please can you provide an example of when you have done this.
Communicates Effectively
In this role it will be vital to listen and ask questions, to understand others and engage with them effectively. You will also need to be able to convey information and ideas clearly, accurately and persuasively both through speech and writing.

Please can you tell us how you do this in your current or in previous roles?
Full UK Driving Licence or equivalent.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

This Vacancy is closed to applications.