Reservoir Regulation Team Compliance and Monitoring Officer - 31871

We are looking for an enthusiastic and motivated individual to help deliver our regulatory responsibilities, placed on us as the Enforcement Authority for the Reservoirs Act 1975 in England. The Reservoirs Act helps to ensure the safe operation and management of dams.

As an officer in the Compliance and Monitoring team, part of the Reservoir Regulation team, you will be responsible for helping to deliver our operational role and regulatory duties for the 2140 reservoirs in England. This will include making risk designations and monitoring for compliance with the on-site flood plan requirements. Taking a risk-based approach, you will encourage compliance with the Reservoirs Act by clear and consistent communications with reservoir owners and panel engineers.

In addition, you will support the team’s advisor with responding to requests for information and providing licenses to share our data. You will also be responsible for managing the Compliance and Monitoring team’s SharePoint pages.

We are fully committed to having an inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies

You will join the Environmental Assessment and Reservoir Regulation department, which is part of the Flood & Coastal Risk Management (FCRM) Directorate. The Reservoir Regulation team is a nationally dispersed team comprising of 25+ highly motivated, experienced, skilled, and passionate people who are responsible for the regulation of the more than 2140 large raised reservoirs in England.  The team is dispersed across the country. Some travel and overnight stays will be required.

- Good verbal and written communications skills

- Attention to detail
- Ability to prioritise a varied workload

- Experience of responding to information requests and being a SharePoint Site Owner is desirable

For further information or an informal chat about the role contact Liana King: liana.king@environment-agency.gov.uk

This a national role so you can be based at any Environment Agency office. Hybrid working is an option.

Interviews will take place remotely on Microsoft Teams week commencing 20 October 2025. 

Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises. Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information on incident response can be found within your candidate pack.

Please give us an example of where you have collected, managed and shared data. What did you do to ensure this was done appropriately according to relevant data laws, policies, processes and standards? 

PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.

Please give us an example of when you have had to explain complex technical information to a non-technical person? What was your approach? How did you check understanding?

PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.

Please give us an example of when you have had to tell a customer or client something they did not want to hear? How did you do it and how did you manage the relationship going forward? 

PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.