Information Officer - Estates Technical Team - 20280

1
National
Various
Staff Grade 4
Permanent
Full Time, Part Time, Part Time/Job Share, Part Time Term Time, Compressed Hours
Estates, Knowledge & Information Management, Analytical
£28,785
An exciting opportunity has arisen to join the Estates Technical Team as an Information Officer. If you are an excellent communicator with a flair for data management this role may be perfect for you.

Working as part of the dispersed Estates Data and Information team you’ll provide data management and GIS support nationally (utilising ARCGIS) to approximately 80 professional estates surveyors located across the country.

The data and information you provide to your customers will be key to their decision making so it’s important you have a good eye for detail. You’ll ensure the timely updates, maintain and reconcile all landholdings and property database/records systems to ensure that the information we hold and provide remains accurate. The ability to prepare plans using GIS is essential to illustrate land/property information to support the effective management of land/property assets and to facilitate the registration of such with HM Land Registry by sourcing and contributing information.

Your role won’t stop there, you’ll also find yourself engaging with our national customer teams, and responding to enquiries from the wider EA business, Defra and the general public.
The Estates Data and Information team provides first-class data management, GIS services and technical support to five customer-facing Estates business hubs within the Environment Agency. We ensure that the data we provide is of high quality. We follow a process of continuous improvement to ensure our services align with the business and the quality of our service is maintained.
Proficient in ArcMap GIS including the ability to create and modify layers. You will be required to produce a variety of accurate, scaled plans compliant with Land Registry guidelines.

Technically competent over a wide range of record management issues including the ability to maintain computerised data management systems to support a professional service.

Experience of working within Estates or excellent customer service experience to support the delivery of our national service.

Strong prioritisation skills to ensure tasks are achieved.

The ability to make considered decisions, sometimes within short timescales.

Good level of interpersonal skills, vital to influence the full range of internal and external stakeholders with whom you will interact to maintain a positive reputation and ensure the teams objectives are met.

Ability to contribute to the development of best practice in terms of continuous improvement relating to storage of property records and use of data systems.
The competencies we will assess are ‘Data and Information Management’, ‘Achieves Results’, ‘Focus on Customers and partners’, and ‘Takes Decisions and Solves Problems’. You can learn more about these competencies in our capability dictionary: https://tinyurl.com/ycu4cjrg.

You can download the Candidate Information pack, which contains some useful information that may help you when applying for this position.

If you do require any further information you can email the Estates Recruitment Team: RecruitmentEstates@environment-agency.gov.uk

The Information and Data team is a dispersed team so this role will involve some national travel to attend team meetings and support other team members remotely.

We expect to be holding interviews in late January 2022.

12/12/2021, 23:55 hours

Basic Check
Data and Information Management
You will manage elements of the national property database and maintain our GIS layers with a focus on quality while adhering to Data Protection principles. We also provide reports to Environment Agency teams, Defra and the Cabinet Office.

In no more than 250 words please describe how you manage sensitive data and present it to others.

Please note your answer will be used for interview selection.
Achieves Results
The successful candidate will need to produce high-quality and accurate work within set deadlines.

In no more than 250 words please give an example of a time you have delivered a piece of work you are proud of within a short timescale. What obstacles and challenges did you have to overcome?

Please note your answer will be used for interview selection.
Focuses on Customers and Partners
We provide a service to Estates, the wider business and the public. We aim to ensure that we meet the requirements of our customers and deliver a high-quality service. We require someone who has previous experience of working in a customer focussed team.

In no more than 250 words tell us about a time when you have provided excellent customer service.

Please note your answer will be used for interview selection.
Takes Decisions and Solves Problems
We receive a variety of requests, frequently unique and some requiring input from others. Therefore, we require someone who is able to think quickly, investigate options, resolve any issues and respond to the enquiry.

In no more than 250 words give an example of where you have solved an issue without the benefit of a set procedure.

Please note your answer will be used for interview selection.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

This Vacancy is closed to applications.