Secretary - 13294
1
East of England, London, South East
Welwyn Garden City
Alchemy, Bessemer Road, AL7 1HE
Staff Grade 2
Fixed Term
Full Time
Administration / Corporate Support
£18,392 Pro-rata
Your primary role will be to provide excellent secretarial support to our Area Leadership Team. This will include tracking, collating and organising all sorts of information, emails, and files. You'll be managing calendars and be the point of contact for the managers you support. Good communication skills are key.
You will be organising and capturing actions in meetings, drafting and preparing documents, and sharing information with different teams across the area. You will also be arranging travel and accommodation.
Your experience is not as important as your energy, enthusiasm and passion for making the Environment Agency a more effective organisation.
You will be organising and capturing actions in meetings, drafting and preparing documents, and sharing information with different teams across the area. You will also be arranging travel and accommodation.
Your experience is not as important as your energy, enthusiasm and passion for making the Environment Agency a more effective organisation.
The Hertfordshire and North London Customers and Engagement team is a busy team that works with others to deliver excellent customer service to the area. We manage a diverse range of requests from active and informed customers, including MPs. The team provides support and guidance to our area teams. We play an important role in managing relationships that are essential to our reputation and business delivery.
Successful candidates will:
• Be able to work flexibly, manage their own workload and meet tight deadlines
• Have good attention to detail
• Have good written and verbal communication skills
• Be enthusiastic with a positive attitude
• Be able to work well within a team and with a variety of people
• Be motivated to achieve results and take pride in their work
• Be proficient with the Microsoft Office suite of programs
• Be able to work flexibly, manage their own workload and meet tight deadlines
• Have good attention to detail
• Have good written and verbal communication skills
• Be enthusiastic with a positive attitude
• Be able to work well within a team and with a variety of people
• Be motivated to achieve results and take pride in their work
• Be proficient with the Microsoft Office suite of programs
Everyone starting a new role within the Agency will be welcomed into the team and given all the training and support needed to succeed.
We offer a range of benefits and there are fully funded opportunities to develop further qualifications.
This is a full-time fixed-term position for 9-12 months, based in Welwyn Garden City. Travel to other offices may occasionally be required.
The information in the candidate pack is generic, it's not specific. The advert provides you with key accountabilities and skills needed to succeed.
We DO NOT accept CVs/cover letters. Answers given to competency questions will be used for interview selection, highlight your skills and experience in your responses.
If you have any questions please contact the hiring manager: Jo.Miles@environment-agency.gov.uk or on 02030259067.
We offer a range of benefits and there are fully funded opportunities to develop further qualifications.
This is a full-time fixed-term position for 9-12 months, based in Welwyn Garden City. Travel to other offices may occasionally be required.
The information in the candidate pack is generic, it's not specific. The advert provides you with key accountabilities and skills needed to succeed.
We DO NOT accept CVs/cover letters. Answers given to competency questions will be used for interview selection, highlight your skills and experience in your responses.
If you have any questions please contact the hiring manager: Jo.Miles@environment-agency.gov.uk or on 02030259067.
17/11/2019, 23:55 hours
Basic Check
9-12 months
Communicates Effectively
Please give us an example of when you tailored your communication style to a specific individual or situation. What was the outcome?
You may find it helpful to research the STAR approach when formulating your response.
Please note we do not accept CVs or cover letters. It is your answer to the competency that will be used for interview selection.
You may find it helpful to research the STAR approach when formulating your response.
Please note we do not accept CVs or cover letters. It is your answer to the competency that will be used for interview selection.
Focuses on Customers and Partners
Please provide an example of a time you had to balance the needs of all your customers and prioritise your work to ensure that you could provide them all with a timely service. What was the outcome?
Works in Teams
Can you give us an example of how you develop and maintain good working relationships?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
This Vacancy is closed to applications.