Secretary - 8855

1
East Midlands
Lincoln
Ceres House, 2 Searby Rd, LN2 4DT
Staff Grade 2
Permanent
Full Time
Administration / Corporate Support
£18,102
We are seeking a qualified, experienced Secretary for this exciting and challenging role. You will provide vital secretarial and administrative support to our Area Leadership Team. Your excellent organisational skills will be critical to the smooth running of our organisation and will enable us to meet our vision to create a better place for people and wildlife. You will carry out a range of administrative duties including email and diary management, organising meetings and travel arrangements. Acting as an initial point of contact, you will share and filter information for the team so that priorities are met.
You will be part of the lively and creative Customers and Engagement team. We help protect the Environment Agency’s reputation and ensure we give clear, consistent messages around sensitive and emotive issues, such as flooding and pollution. We are very proud of our excellent standards of customer service. The work is varied and interesting and no two days are quite the same.
The successful candidate is likely to have a recognised professional secretarial qualification and will have experience in a similar role. We are seeking someone with following skills:

• An excellent communicator
• A highly organised team player
• Proven customer skills
• Proficient with Microsoft Office (mainly Outlook, Word and Excel)
• The ability to work flexibly, manage your own workload and meet tight deadlines
• An interest in the natural environment
Closing Date: 30th September 2018 at 23:55 hours

For further details please contact the Team Leader, Dom Freestone on 02030 254947 or by email at dominic.freestone@environment-agency.gov.uk

You can also download the candidate pack for more information.

30/09/2018, 23:55 hours

Basic Check
Focuses on Customers and Partners
Addresses the needs of internal and external customers, provides rapid and effective responses.
It is important to identify and address the needs of customers, deliver what is promised and ensure they are satisfied with the outcome.

--- Please provide an example of excellent customer service.
Communicates Effectively
Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.
The ability to communicate clearly both verbally and in writing is important.
--- Please provide examples of when you have done this.
Works in Teams
Works co-operatively as part of a team to achieve common goals.
You will work with other secretaries, covering for each other when on leave and sharing common tasks. Your ability to integrate into an existing team is important.
--- Please give an example of when you have worked in an effective team describing your contribution to their success.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

This Vacancy is closed to applications.