Personal Assistant - 12494

West Midlands
Sentinel House, Various
Staff Grade 3
Fixed Term
Full Time
Administration / Corporate Support
£22,792 Pro-rata
We are seeking a confident Personal Assistant to provide a first class service to the Deputy Director of Asset Management Operations. This is a high profile role in which you will need to take a proactive approach, thinking ahead and acting on your own initiative. With excellent communication and customer service skills you will act as the main point of contact for internal and external customers when the Deputy Director is out of the office. You will be comfortable building strong working relationships with others in senior management roles.
You will provide a comprehensive secretarial and administrative service across a range of duties. This will include travel and diary coordination, email and action management and, secretariat support for meetings. You will also provide support for other senior leaders in the team.
Asset Management Operations is a team of 20 staff. We are the link between the organisation’s strategic ambition for asset management and how our 1100 strong field workforce carry out their asset maintenance, operation and response activities. We support continuous improvement across our Area operations teams and our external suppliers, providing advice, guidance, tools, skills and technical expertise.
• Experience as proactive and professional personal assistant
• Trusted to respect confidentiality and security protocols
• Excellent communication skills and the ability to confidently build effective working relationships quickly
• Able to calmly progress a number of issues at once with excellent attention to detail
• Able to work well under pressure to tight deadlines
• A resilient self-starter who uses their initiative and works effectively and efficiently with the ability to be flexible
• Efficient meeting organiser
• Strong computer skills – Microsoft Office and other software/IT systems
This role is based within with our Deputy Director team at Lichfield. Occasional travel (regionally or nationally) and overnight stays required.
For further information on the role contact Phil Munslow on 07799 656784 or email
Interviews are anticipated to take place w/c 30 September.
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills. CVs or other documents attached to your application will not be assessed for selection.
Our flexible working practices support a healthy work/life balance and offer numerous choices to help accommodate the demands that various personal commitments may present.

22/09/2019, 23:55 hours

Basic Check
Fixed Term Contract to 30/06/2020
Focuses on Customers and Partners
Addresses the needs of internal and external customers, provides rapid and effective responses.
Manages Self
Has full awareness of own strengths, weaknesses, impact and approach.
Effectively organises self and takes personal responsibility for own role within the Environment Agency.
Works in Teams
Works cooperatively as part of a team to achieve common goals.
Driving licence required.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit for more information.

This Vacancy is closed to applications.