4299 - Administrative Support Officer
1
Yorkshire and the Humber
Sheffield
Quadrant Two
Staff Grade 2
Permanent
Full Time
Administration / Corporate Support
£17,923
This is a new role which is responsible for providing a timely and accurate administrative support service to the Permitting & Support Centres Leadership Team. You will ensure efficient systems are in place to maximise the effective use of the leadership teams time. The role will require interpretation and implementation of routine procedures that will support the team in delivering its service. As a new role there will be opportunities to develop the scope of the role further.
You'll work within the Permitting & Support Centre, part of the National Permitting Service. The service receives 12,000+ applications a year, covering Environmental Permitting and Water Resources regulations. The Permitting & Support Centre undertake a number of administrative tasks that help to ensure all work is completed within our customer charter and that customers are kept informed of the progress of their application.
Proven experience of working in a customer focussed, service delivery role.
Proven ability in prioritising and managing a varied workload.
Ability to co-ordinate to collection, assessment and reporting of diverse or complex data.
Good interpersonal and influencing skills demonstrating the ability to build and maintain effective working relationships, with internal colleagues and external customers is essential.
Effective verbal and written communication skills.
Proven ability in prioritising and managing a varied workload.
Ability to co-ordinate to collection, assessment and reporting of diverse or complex data.
Good interpersonal and influencing skills demonstrating the ability to build and maintain effective working relationships, with internal colleagues and external customers is essential.
Effective verbal and written communication skills.
Closing Date: 10th March 2017 at 23:55 hours
The role will be primarily office based although some infrequent travel may be required to attend meetings and training.
If you require further information on this role then please contact either:
Damien Matthias
Email: damien.matthias@environment-agency.gov.uk
Tel: 07827 256965
Sarah Lewis
Email: sarah.lewis@environment-agency.gov.uk
Tel: 0203 0258304
The role will be primarily office based although some infrequent travel may be required to attend meetings and training.
If you require further information on this role then please contact either:
Damien Matthias
Email: damien.matthias@environment-agency.gov.uk
Tel: 07827 256965
Sarah Lewis
Email: sarah.lewis@environment-agency.gov.uk
Tel: 0203 0258304
10/03/2017, 23:55 hours
Basic Check
Data and Information Management
Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.
Communicates Effectively
Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.
Achieves Results
Sets and delivers high work standards, demonstrates the drive to meet targets.
Prioritises and organises tasks and resources to ensure timely achievement of results.
Prioritises and organises tasks and resources to ensure timely achievement of results.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
This Vacancy is closed to applications.