Regulatory Services Environment Management Team Member - North West - 10446

As part of the Environment Agency you will be part of a diverse organisation protecting and improving the environment and takes pride in welcoming applicants from all sections of the community.
Acting to reduce impacts of a changing climate on people/wildlife is at the heart of our business. Working with government, local councils, businesses, civil society groups and communities to make our environment a better place for people and wildlife.
We are seeking to recruit an enthusiastic Environment Assistant to join our Environment Management team based in the North West. The Team regulates waste facilities ensuring compliance with the Environmental Permitting Regulations; also undertaking pollution incident response and investigation.
This role is the corner stone of the team and is extremely varied, drawing upon a range of transferrable and specialist skills. Working closely with other teams and departments, you can expect to be involved in any of the following:

• Essential administrative support enabling the teams to complete their duties
• Collection, analysis and interpretation of data
• Coordinating responses to often high profile and sensitive environmental issues
• Taking part in incident management
• Records management of enforcement case files
• Providing information requested by internal and external customers

Our team are responsible for regulating the waste industry, including the inspection of permitted sites, policing illegal sites and investigating waste crime across our Area geographies.
You will help to create a cleaner, safer and healthier environment for people and wildlife, dealing with a wide range of environmental issues from permitted and illegal waste sites ensuring all activity happens without harm to people or wildlife.

Through your experience to date you will ideally be able to demonstrate some of the following:
• Customer service excellence is a vital part of the role.
• Ability to develop and maintain good relationships with internal and external customers
• Delivery of work by planning, tracking, gathering and maintaining data/information
• Ability to work on your own initiative and as part of a team to make decisions and achieve planned outcomes
• Good organisational skills and an ability to use MS Office

Closing date: 28/04/19 at 23:55 hours
Ruth Richardson - ruth.richardson@environment-agency.gov.uk
Fiona Stewart - fiona.stewart@environment-agency.gov.uk

Please note that your answers will be used for interview selection

To support the team will require the setting of high standards and the ability to organise and prioritise work.

Please provide an example where you have found potential problems and identified effective solutions - by analysing all the relevant information and presenting this in a novel or new way.
What was the piece of work?
What was your approach?
What was the result?

Please note that your answers will be used for interview selection

Data and evidence underpin all decisions in environment management team. As part of you role you will be expected to analyse and interpret data.
Please describe when you have managed a range of information and data and presented this in a clear and logical manner?
What was the data?
How did you manage the information?
What was the result?

Please note that your answers will be used for interview selection

Working with a wide range of customers within and outside of the organisation, requires the ability to communicate effectively and appropriately.
You will be expected to communicate and engage with others effectively through speech and writing.
Please describe when you have used your communication skills effectively to convey information and ideas clearly to others:

Who was your audience?
What was the message?
What did you take into consideration to ensure the message landed well?