Flood & Coastal Risk Management Officer - 17837
3
South West
Bodmin , Exeter
Sir John Moore House, Manley House
Staff Grade 3
Permanent
Full Time
Administration / Corporate Support, Customer Insight, Engineering, Operational Delivery, Programme and Project Management
£23,963
We are seeking positive, proactive and hard-working individuals to join our Devon and Cornwall Partnerships & Strategic Overview Teams as Flood and Coastal Risk Management Officers. These are crucial roles providing frontline support and guidance to our customers.
You will:
• Use your technical awareness to respond to and manage our customer enquiries, including data and information requests and flood risk guidance. You will ensure customers receive informative quality answers within agreed timeframes.
• Provide technical support for the team. This includes: managing the team mailbox, organising and facilitating meetings and events, updating our project management databases, administrating grants and project support for our partners, coordinating and administering flood risk activity enquiries and permits, ensuring we adhere to records management schedules and policies, and making the best use of our data and its storage.
• Work with a variety of teams within the organisation and our partners to ensure we provide holistic flood risk resilience and adaptation
• Work with your counterparts to provide resilience on the above.
You will:
• Use your technical awareness to respond to and manage our customer enquiries, including data and information requests and flood risk guidance. You will ensure customers receive informative quality answers within agreed timeframes.
• Provide technical support for the team. This includes: managing the team mailbox, organising and facilitating meetings and events, updating our project management databases, administrating grants and project support for our partners, coordinating and administering flood risk activity enquiries and permits, ensuring we adhere to records management schedules and policies, and making the best use of our data and its storage.
• Work with a variety of teams within the organisation and our partners to ensure we provide holistic flood risk resilience and adaptation
• Work with your counterparts to provide resilience on the above.
PSO provides the strategic overview for flood and coastal erosion risk management.
We:
• Provide the flood risk evidence base with our data, maps and models;
• Regulate main river works to manage environmental and flood risks;
• Work with partners to support future sustainable development;
• Work with partners to develop projects and strategies to manage future flood risk and coastal change.
We:
• Provide the flood risk evidence base with our data, maps and models;
• Regulate main river works to manage environmental and flood risks;
• Work with partners to support future sustainable development;
• Work with partners to develop projects and strategies to manage future flood risk and coastal change.
• Strong team spirit with a can-do positive attitude
• Outstanding customer service and communication skills. You’ll be comfortable building and maintaining strong networks internally and externally.
• Excellent organisational skills – can thrive under pressure and work to multiple deadlines. You’ll have an acute attention to detail, and plan, anticipate and act on your own initiative.
• Understanding or experience in the Flood and Coastal Risk Management sector and of flood risk laws, regulations and powers.
• Experience and understanding of 1D-2D hydraulic modelling.
• GIS skills and a high sense of computer literacy, including Microsoft Office and MS Teams, are essential.
• Operate and maintain data and information systems effectively.
• Ability to work remotely and as part of dispersed teams.
•Share our passion to deliver better protection to our communities from flooding and coastal erosion - creating a cleaner healthier environment which benefits people and the economy.
• Outstanding customer service and communication skills. You’ll be comfortable building and maintaining strong networks internally and externally.
• Excellent organisational skills – can thrive under pressure and work to multiple deadlines. You’ll have an acute attention to detail, and plan, anticipate and act on your own initiative.
• Understanding or experience in the Flood and Coastal Risk Management sector and of flood risk laws, regulations and powers.
• Experience and understanding of 1D-2D hydraulic modelling.
• GIS skills and a high sense of computer literacy, including Microsoft Office and MS Teams, are essential.
• Operate and maintain data and information systems effectively.
• Ability to work remotely and as part of dispersed teams.
•Share our passion to deliver better protection to our communities from flooding and coastal erosion - creating a cleaner healthier environment which benefits people and the economy.
You will be expected to work effectively at home and in the office, capable of adapting to and thriving in change and have a good level of personal resilience.
We have a strong incident management culture. You will be given training and expected to support our incident management work; some of this work may require you to work unsocial hours.
We are fully committed to having an inclusive workforce. We welcome flexible working patterns for all our vacancies, including job share.
Interviews will be conducted virtually from 7 - 9 July 2021.
If you have any questions, please contact Grace Wight, Partnerships & Strategic Overview Team Leader, on grace.wight@environment-agency.gov.uk or 07717588440.
We have a strong incident management culture. You will be given training and expected to support our incident management work; some of this work may require you to work unsocial hours.
We are fully committed to having an inclusive workforce. We welcome flexible working patterns for all our vacancies, including job share.
Interviews will be conducted virtually from 7 - 9 July 2021.
If you have any questions, please contact Grace Wight, Partnerships & Strategic Overview Team Leader, on grace.wight@environment-agency.gov.uk or 07717588440.
27/06/2021, 23:55 hours
Basic Check
Communicates Effectively
This role involves clearly communicating flood risk management information to the public, our partners and other teams within the Environment Agency. Please tell us how you adapt your communication style and methods to suit the audience.
Works in Teams
We pride ourselves on our strong team spirit. We’d like someone to join our team who has a can-do positive attitude and enjoys working with others. Tell us about the most rewarding experience you’ve had working in a team, specifically focusing on your role and what made the experience rewarding.
Achieves Results
In this role you’ll have to be proactive, organised, hard-working and reliable. You’ll also need to be comfortable using data and GIS. Tell us about how you navigated a complex project, which included using data, and what you achieved as a result.
Manages Self
Our current ways of working have tested and strengthened everyone’s personal resilience and ability to adapt to change. Please describe a) how you manage yourself during periods of stress and change, and b) how you are planning to build relationships and work as part of a virtual team.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
This Vacancy is closed to applications.