Navigation Digital Product Manager (Boat Registration Digital Project) - 23042
1
National
All, Various
Various, All
Staff Grade 5
Fixed Term
Full Time, Part Time/Job Share
Business Management & Improvement, Digital, Project Delivery
£36,389 Pro-rata
This is an exciting opportunity to join the Environment Agency’s National Navigation team as a ‘Product Manager’ to lead the development of a new digital Boat Registration service. We need a modern service which will support us to register, charge, regulate and inform our customers in a more effective way. Working with the Environment Agency’s Regulatory Services Programme, responsible for delivering ‘digital by default’ services, you will be responsible for ensuring the ‘programme’ delivers a product that meets the needs of the business and our customers.
Working alongside Service Owners, business and technology teams you will:
● understand the user’s needs and regulatory outcomes, communicate these to the development team
● identify and compare the best processes or delivery methods to ensure the right solutions, taking into account benefits including efficiencies
● understand the data and information requirements for the service
● help teams to manage and prioritise work and ensure that the project delivers the business objectives
● anticipate problems, ensuring they are investigated and resolved and solutions are implemented
● manage conflicting priorities by assessing risks and benefits
● engage with stakeholders to gain their input, use feedback to inform continuous improvement and to promote the future service
Working alongside Service Owners, business and technology teams you will:
● understand the user’s needs and regulatory outcomes, communicate these to the development team
● identify and compare the best processes or delivery methods to ensure the right solutions, taking into account benefits including efficiencies
● understand the data and information requirements for the service
● help teams to manage and prioritise work and ensure that the project delivers the business objectives
● anticipate problems, ensuring they are investigated and resolved and solutions are implemented
● manage conflicting priorities by assessing risks and benefits
● engage with stakeholders to gain their input, use feedback to inform continuous improvement and to promote the future service
The Environment Agency is the Navigation Authority for approximately 1000km of navigable waterways. The National Navigation team sets the strategic direction for Navigation, working with internal and external stakeholders and Defra. Their mission is to champion and drive the transformation of our navigable waterways to shape a sustainable and resilient waterway environment that provides benefits for people, communities and businesses, now and for the future.
We are looking for an individual with an appetite to make a difference and a passion to deliver high quality digital solutions.
You will be able to work effectively as a part of a team, as well as having a ‘can-do’ attitude and a desire to challenge the status-quo.
You should have strong problem solving qualities and be able to find innovative solutions to ensure efficiencies are delivered. You will be able to remain positive and focused, even when there are conflicting demands.
You will demonstrate experience in building strong relationships, influencing and delivering through others and getting buy-in from key stakeholders and customers. You will also have excellent communication skills.
You will ideally be able to demonstrate examples of leading or delivering a project to meet business and customer needs.
Some awareness and understanding of the leisure/tourism sector, particularly Navigation would be desirable but not essential.
You will be able to work effectively as a part of a team, as well as having a ‘can-do’ attitude and a desire to challenge the status-quo.
You should have strong problem solving qualities and be able to find innovative solutions to ensure efficiencies are delivered. You will be able to remain positive and focused, even when there are conflicting demands.
You will demonstrate experience in building strong relationships, influencing and delivering through others and getting buy-in from key stakeholders and customers. You will also have excellent communication skills.
You will ideally be able to demonstrate examples of leading or delivering a project to meet business and customer needs.
Some awareness and understanding of the leisure/tourism sector, particularly Navigation would be desirable but not essential.
As a national role, location is flexible. We work in a Hybrid way, working a mix of in office locations and at home. This is a dispersed team so travel to other Environment Agency offices and central locations for meetings with other team members will be required from time to time.
We are fully committed to having an inclusive workforce to reflect the communities we serve. We welcome flexible working patterns, including job-share.
Please note that your answers to the capability questions will be used to determine interview selection.
For any questions relating to this role, please contact: Sam Holland (sam.holland@environment-agency.gov.uk)
Interviews are scheduled to take place from week commencing 18 July 2022.
We are fully committed to having an inclusive workforce to reflect the communities we serve. We welcome flexible working patterns, including job-share.
Please note that your answers to the capability questions will be used to determine interview selection.
For any questions relating to this role, please contact: Sam Holland (sam.holland@environment-agency.gov.uk)
Interviews are scheduled to take place from week commencing 18 July 2022.
03/07/2022, 23:55 hours
Basic Check
Until end March 2024
Focuses on Customers and Partners
Addresses the needs of internal and external customers, provides rapid and effective responses. Anticipates and balances the needs of a range of customers with conflicting priorities.
This role requires you to understand the needs of our stakeholders and customers and work closely with them to ensure the product meets their needs. Please tell us about your experience of working with groups of customers or stakeholders on a particular task or project and what the outcome was.
This role requires you to understand the needs of our stakeholders and customers and work closely with them to ensure the product meets their needs. Please tell us about your experience of working with groups of customers or stakeholders on a particular task or project and what the outcome was.
Achieves Results
Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results.
Please include some evidence of how you have achieved results in your current or previous roles.
Please include some evidence of how you have achieved results in your current or previous roles.
Takes Decisions and Solves Problems
Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions.
Please tell us about the experience you have in analysing information to resolve a complex problem or problems.
Please tell us about the experience you have in analysing information to resolve a complex problem or problems.
Focuses on Efficiency, Innovation and Quality
Identifies and seizes the opportunity to create, introduce and implement new or improved methods, processes and without, compromising quality or accuracy.
An important part of this role will be ensuring that the new digital service brings about efficiencies for the business which do not comprise the service we provide for our customers. Please include some examples to support your application. Perhaps tell us about times when you have delivered changes or implemented new process which have been more efficient overall and have met business needs.
An important part of this role will be ensuring that the new digital service brings about efficiencies for the business which do not comprise the service we provide for our customers. Please include some examples to support your application. Perhaps tell us about times when you have delivered changes or implemented new process which have been more efficient overall and have met business needs.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
This Vacancy is closed to applications.