Income Advisor - 23001
1
North East
Newcastle
Tyneside House
Staff Grade 5
Fixed Term
Full Time
Finance
£36,389 Pro-rata
We have a vacancy for an organised individual to join the North East area in the role of Area Income Advisor.
You will:
• Lead for the Area on income and debt recovery, using your business and finance knowledge
• Influence and motivate people to increase our debt recovery through exemplar practices, skills, and behaviours.
• Provide a high standard of data management, recording and reporting skills, which are an essential part of this role.
• Apply effective ways of working to maximise our current regulatory cost recovery service, developing increasing commercial focus to the role to find new opportunities to recover money.
• Show awareness of business changes and developments
• Be actively involved with the Income Advisor network and have strong links to our National Income Service team.
Your ability to gain a wide understanding of the business will be essential in prioritising your activity, identifying, and capitalising on potential opportunities.
You will:
• Lead for the Area on income and debt recovery, using your business and finance knowledge
• Influence and motivate people to increase our debt recovery through exemplar practices, skills, and behaviours.
• Provide a high standard of data management, recording and reporting skills, which are an essential part of this role.
• Apply effective ways of working to maximise our current regulatory cost recovery service, developing increasing commercial focus to the role to find new opportunities to recover money.
• Show awareness of business changes and developments
• Be actively involved with the Income Advisor network and have strong links to our National Income Service team.
Your ability to gain a wide understanding of the business will be essential in prioritising your activity, identifying, and capitalising on potential opportunities.
Based in our Executive Support Team, your work will require interaction with teams across the Area, from regulated industry to flood and coastal risk management and with external customers and stakeholders. You will also be part of a national network of income advisors to identify funding opportunities, good practice and share learning.
You will work closely with the area's two Executive Coordination Managers and Area Director's PA supporting the the Area Director and her team.
You will work closely with the area's two Executive Coordination Managers and Area Director's PA supporting the the Area Director and her team.
our excellent communication and interpersonal skills will be complimented by your attention to detail and enthusiasm to achieve results.
Through your experience to date you will be able to demonstrate some of the following:
• The ability to work collaboratively with Team Leaders and Managers.
• The ability to articulate solutions to problems in a simple, engaging way.
• Good judgment, problem solving and decision-making skills.
• Good planning skills, with the ability to handle multiple priorities and deliver to tight timescales.
• Regulatory commercial awareness.
• Political awareness and sensitivity to deliver the right service when dealing with customers and stakeholders.
Through your experience to date you will be able to demonstrate some of the following:
• The ability to work collaboratively with Team Leaders and Managers.
• The ability to articulate solutions to problems in a simple, engaging way.
• Good judgment, problem solving and decision-making skills.
• Good planning skills, with the ability to handle multiple priorities and deliver to tight timescales.
• Regulatory commercial awareness.
• Political awareness and sensitivity to deliver the right service when dealing with customers and stakeholders.
john.burns@environment-agency.gov.uk mobile number 0780 253 4025
Astrella.Newman@environment-agency.gov.uk mobile number 0755 226 9689
Astrella.Newman@environment-agency.gov.uk mobile number 0755 226 9689
01/07/2022, 23:55 hours
Basic Check
Up To 12 Months
Delivers Results Through Others
Harnesses the team to deliver results on time, to required standards and in line with organisational processes and procedures.
Your answers to this capability question will be used to determine interview selection. You may want to use the STAR (Situation, Task, Action, Result) principle when answering.
The Area Income Advisor is required to secure the commitment of others across the area to deliver business priorities - describe a time when you have had to coordinate the delivery of an activity through others.
What was your role?
Who were the ‘others’ that you were delivering through?
How did you gain their commitment?
What were the challenges?
What did you achieve?
Your answers to this capability question will be used to determine interview selection. You may want to use the STAR (Situation, Task, Action, Result) principle when answering.
The Area Income Advisor is required to secure the commitment of others across the area to deliver business priorities - describe a time when you have had to coordinate the delivery of an activity through others.
What was your role?
Who were the ‘others’ that you were delivering through?
How did you gain their commitment?
What were the challenges?
What did you achieve?
Data and Information Management
Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.
Your answers to this capability question will be used to determine interview selection. You may want to use the STAR (Situation, Task, Action, Result) principle when answering.
The role will involve analysing, interpreting, and presenting financial data at different levels - either a detailed analysis picture or high-level identifying risks and opportunities.
Describe a time when you have had to collect, analyse, and interpret a complex set of data.
What approach did you take?
What resources and tools did you use?
How did you present and communicate the findings?
Your answers to this capability question will be used to determine interview selection. You may want to use the STAR (Situation, Task, Action, Result) principle when answering.
The role will involve analysing, interpreting, and presenting financial data at different levels - either a detailed analysis picture or high-level identifying risks and opportunities.
Describe a time when you have had to collect, analyse, and interpret a complex set of data.
What approach did you take?
What resources and tools did you use?
How did you present and communicate the findings?
Securing Financial Resources
Identifies opportunities to maximise income in line with business priorities, and putting in place plans and processes to secure financial resources.
Your answers to this capability question will be used to determine interview selection. You may want to use the STAR (Situation, Task, Action, Result) principle when answering.
As area income advisor, you will identify opportunities to maximise income through debt recovery or charging schemes that are in line with business priorities, putting in place plans and processes to secure those financial resources. You will need to build an understanding of how costs are allocated and how the Environment Agency’s cost recovery and cost allocation schemes function. Using this knowledge, you will need to advise on how we can maintain and maximise income from internal and external business partners.
Please provide an example of how you have secured funding in the past or built on a relationship with an existing customer/partner to gain financial benefits
What challenges did you encounter?
How did you overcome these difficulties or improve the partnership?
How did you measure your success?
Your answers to this capability question will be used to determine interview selection. You may want to use the STAR (Situation, Task, Action, Result) principle when answering.
As area income advisor, you will identify opportunities to maximise income through debt recovery or charging schemes that are in line with business priorities, putting in place plans and processes to secure those financial resources. You will need to build an understanding of how costs are allocated and how the Environment Agency’s cost recovery and cost allocation schemes function. Using this knowledge, you will need to advise on how we can maintain and maximise income from internal and external business partners.
Please provide an example of how you have secured funding in the past or built on a relationship with an existing customer/partner to gain financial benefits
What challenges did you encounter?
How did you overcome these difficulties or improve the partnership?
How did you measure your success?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
This Vacancy is closed to applications.