Regulatory Officer 1 – Intelligence Development and Data Support Officer - Waste Regimes Operational Services (WROS) - 23766

Staff Grade 4
Full Time
Administration / Corporate Support, Intelligence, Operational Delivery, Analytical
We’re looking for a proactive team member to join the Waste Regimes Operational Services Investigation (WROSI) team, part of Operations Regulatory Services.

The portfolio responsibility is Intelligence Development and Data Support Officer. We investigate national fraud primarily across: Waste Batteries and Accumulators, Packaging Waste and Waste Electrical and Electronic Equipment (WEEE) regimes including investigations in Material Facilities, Separate Collections and International Waste Shipments.
The team employ a suite of tactics, including exercising of regulatory enforcement responses, prosecutions, and innovative prevention and disruption techniques to deter against criminal behaviour.

Everyday will be different, but will include the following:

•Research and develop intelligence obtained from sources and support the Intelligence Lead with preparing products to direct and focus investigative and regulatory work across the Producer Responsibility regime. Including data extraction and analysis that support with our objective of being ‘Intelligence Led’.
•Support and assist the Lead to analyse information from various sources and produce intelligence products that can be shared and used by key stakeholders.
•Maintain Intelligence, Case Management Systems, including Memex and assist in the Lead with evidence-based decisions to support the wider department.
Joining our diverse enforcement team, who specialise in dealing with intelligence development across the Producer Responsibility Regime, you'll work collaboratively with departments across the Environment Agency, devolved agencies, overseas competent authorities and law enforcement agencies to target serious offenders using a risk based, intelligence led approach.
We need an individual to demonstrate the following:

•A proactive and inquisitive approach to the research and development of information and intelligence.
•Excellent communication skills, with the ability to embrace new tools that support virtual communication and ability to translate technical queries whilst overcoming barriers.
•A good understanding of the role of intelligence in tackling waste crime along with previous experience of using intelligence in a role to help identify patterns and trends. Relevant experience from a waste background is desirable.
•Excellent collaboration skills with the ability to support colleagues across WROS on queries in relation to intelligence work.
•Experience of producing accurate reports; collation, analysis, and interpretation of large data sets.
•Competent use of Microsoft Office applications including, but not limited to, Excel skills and relevant intelligence systems.
•Excellent time management and interpersonal skills.
•Organisational and planning skills to deliver on multiple work streams with conflicting deadlines.
We are fully committed to being an inclusive employer and value a diverse workforce that reflects the communities we serve.

We offer an extensive range of employee benefits and are fully invested in developing team member’s.

Office location can be flexible, you’ll need to be comfortable with working in a dispersed team. Frequent national travel and overnight stays may be required, as well as some office working for specific business needs.

Applications and interviews are competency based. If you are invited for interview this will be completed virtually.

Contact either Stew Brown on 07876847078, or Ashleigh Smith on 07780338876, for advice about the recruitment process and further information on the role.

21/08/2022, 23:55 hours

Basic Check
Achieves Results
Please provide an example that demonstrates this competency and demonstrates your skills and experience for this role.

Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results

· Maximises work output by setting goals and priorities tracking and measuring outcomes and taking swift remedial action when necessary.
· Can be relied upon to regularly exceed goals agreed
· Is tenacious and perseveres when others might give up and by doing so achieves the desired results
· Anticipates forth-coming issues and adjusts actions as necessary.
· Willing to put in extra effort to meet urgent deadlines when required; shows dedication and commitment;; “goes the extra mile”
· Is resilient and performs well under pressure; responds positively to setbacks and develops alternative action
Builds and Sustains Relationships
Please provide an example that demonstrates this competency and demonstrates your skills and experience for this role.

Develops and maintains effective working relationships

· Respects different views, cultures, values, opinions and the contributions that all colleagues make
· Makes an active effort to fit in and respect company norms (the “way we do things” in the agency)
· Balances team and personal interests for a win-win outcome
· Displays tact and diplomacy and builds rapport quickly, establishing needs and adapting own approach.
· Communicates honestly, openly and effectively with colleagues and external partners alike
· Openly identifies and challenges inappropriate behaviour or performance constructively and speaks out even when the message is unpopular.
· Handles people situations effectively; defuses anger, tension, focuses on issues and successfully addresses problems.
Uses Initiative
Please provide an example that demonstrates this competency and demonstrates your skills and experience for this role.

Takes action before and/or beyond what is required, owning the outcome.

· Takes action over and above what is required (within own level of authority) to ensure that a task is performed efficiently and effectively.
· Proactively looks for better ways of doing things.
· Seeks opportunities to make a greater contribution to the team.
· Reacts positively and quickly to new opportunities,
· Readily responds to situations that require urgent action and/or when referral to others is not a viable option.
· Is willing to take sensible risks when necessary to achieve objectives.
Takes Decisions and Solves Problems
Please provide an example that demonstrates this competency and demonstrates your skills and experience for this role.

Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions.

· Uses previous experience and careful analysis to identify potential problems, effective solutions and arrive at sound decisions.
· Identifies and asks appropriate questions to explore and detect root causes of problems or sources and quality of evidence.
· Applies sound techniques to analyse problems, generate options and select best course of action.
· Seeks out and considers the best available information before making decisions. Probes, checks and confirms veracity of data as appropriate.
· Confronts head-on difficult situations where major decisions have to be made quickly.
· Makes sound decisions based on complex or incomplete information and/or within limited timescales.
· Escalates issues when they are beyond own limitations and/or have consequences further than own responsibilities.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit for more information.

This Vacancy is closed to applications.