Incident Management & Resilience Project Officer - Future Incident Response - 23667

Staff Grade 4
Full Time
Policy, Knowledge & Information Management, Analytical
We operate a successful and highly respected Incident Management Service. Climate change will increase the frequency and severity of incidents. We need to be ready to provide the best service we can afford, ensuring incident response is life enhancing for our staff. This is an opportunity to help design and implement the changes we need to make.
We are looking for an enthusiastic and engaging person. You should have excellent data analysis and a good working knowledge of MS excel, Power BI.
You will be involved in data and evidence gathering supporting our work of future incident response pay and reward. This is a key part of the improvements we want to deliver and your contribution will be critical to this.
You will be part of a collaborative team alongside other colleagues in Incident Management and Resilience to help shape and implement an organisation-wide approach to how we respond to incidents in the future.
Preparedness & Recovery is an inclusive, diverse and passionate team within Incident Management & Resilience. Our vision is to develop our response to incidents so that it is fit for the future.

The Future Incident Response team sits within Preparedness and Recovery and is focused on designing and implementing changes to help ensure we can provide a reliable response to incidents
You’ll bring a range of skills and experience, in particular we’re looking for people with;
• Excellent data and analysis skills including good working understanding of MS Excel and other data and analysis products like Power BI.
• Great communication skills
• Ability to network and develop good links with colleagues, keeping them informed and managing their expectations
• Excellent organisational skills for your own work, being able to re-prioritise and adapt your plans quickly and work independently
• An ability to develop ideas into actions and embed these effectively
• An ability to work as part of a team.
• You will be able to demonstrate that you are proactive, can identify the needs of others and can work in an inclusive environment.
• Experience of working in a project and/or programme management environment is desirable but not essential.
You can choose your base location from any of our main offices and will be able to work from your home as part of a flexible working approach. Occasional travel will be required to the main office or meeting hubs in England.

We promote a respectful and inclusive culture and welcome all applicants, including colleagues who are disabled, LGBT+ or Black Asian and Minority Ethnic. Part time and job share are available.

You will be expected to support the organisation during incidents, this may require working outside of office hours and at the weekend. This will attract additional payments. Full training and flexible working arrangements will be available to support you.

To discuss any aspect of the role please contact Andrew Hitchings at

19/08/2022, 23:55 hours

Basic Check
Achieves Results
Using examples please describe how do you manage busy workloads. How do you organise yourself to prioritise work and meet simultaneous deadlines?
Focuses on Efficiency, Innovation and Quality
Give an example of where you have identified a better way of working or delivering a task. How did you assess the effectiveness of this? How did you promote this way of working to others?
Takes Decisions and Solves Problems
Please describe a situation where you have had to make an important decision or have been required to find a solution to a complex problem. Explain your thought process, the techniques you used to deliver the outcome.
Data and Information Management
Please give an example of when you have had to analyse, develop and share data. Explain the systems you used, how you assured the accuracy of the information. How did you ensure that this information was understood by your audience?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit for more information.

This Vacancy is closed to applications.