Business Support Officer (Recruitment) G4 - 23515

12
East Midlands, East of England, London, North East, North West, South East, South West, Yorkshire and the Humber
Blandford Forum , Bridgwater , Chichester , Darlington , Kettering , Leeds , Lincoln , London, Newcastle , Penrith , Preston , Warrington , Welwyn Garden City , West Malling , Worthing , York
Staff Grade 4
Permanent
Full Time, Part Time
Administration / Corporate Support
£28,785
The successful candidate will help shape, coordinate and contribute to the delivery of the programme of work which will help to achieve the ambition in our People Strategy, including our aim to be best employer for equality, diversity and inclusion in the country.

You'll work in an agile way to lend your skills to organisational priorities. Your focus will be on supporting our portfolio of projects which will ensure that the Environment Agency attracts, recruits and retains the people, skills, capability and capacity we need to respond to climate and biodiversity emergencies. You'll help us to achieve the ambition in the Environment Agency’s five-year plan, EA2025, and beyond.

This role will include:

• Leading recruitment campaigns on behalf of business units.
• Campaign liaison and organisation, acting as a point of contact for business units.
• Working with business leads to obtain recruitment approvals.
• Becoming an Oleeo (the Environment Agency recruitment system) ‘super-user’.
• Workforce planning data analysis & intelligence.
• Managing the onboarding and induction of new starters into the organisation.
• Building strong relationships with a community of practitioners and work collaboratively together to share and learn with a view to continuously improve.
Our geographical area teams are an inclusive, diverse and passionate part of our organisation. Our vision is for the organisation to thrive and improve so we can create a better place for people, wildlife and the environment.

Business Support plays a huge part in enabling us to achieve our goals and our work covers a range of activities including recruitment, assurance & risk, health, safety & wellbeing, customer enquiries, engagement and communications. Come join us!
Whilst relevant work experience would be an advantage, it’s less important to us than your ability to demonstrate the key transferrable skills and the personal qualities that we’re looking for. As with all of our roles, full on-the-job training will be provided.

The ideal candidate will:

• Have a positive, proactive and hard-working attitude with the ability to work autonomously.
• Have good planning skills, with the ability to handle multiple priorities and deliver in a fast-paced environment.
• Have strong written and verbal communication skills and work well in a diverse, dispersed team.
• Have experience of engaging and communicating with a range of internal and external stakeholders.
• Have the ability to follow processes and use different digital tools, such as Microsoft Office 365, Word, Excel and Outlook.
There are a mixture of permanent and Fixed Term Contract roles available. Please thoroughly read the Candidate Pack as this outlines what's available and where. Please also make it clear on your application which location you are applying for.

We are committed to being an inclusive employer and ensuring equal opportunities for everyone. We are striving to make our workforce as diverse as the communities we serve, and hope to attract applications from underrepresented groups, including people from Black, Asian and Minority Ethnic (BAME) backgrounds, people with a disability, and people with gender diverse identities.

For any queries about the role please contact: Rhianne Locke - rhianne.locke@environment-agency.gov.uk

Interviews will be held virtually during the fortnight commencing 12th September.

21/08/2022, 23:55 hours

Basic Check
Works in Teams
Please note that your answers to the capability questions will be used for shortlisting purposes. Your examples do not necessarily have to be work related, please use the best example from any area of your life. You may find researching the STAR technique (Situation, Task, Action, Result) useful when answering the questions.

Description: Works co-operatively as part of a team to achieve common goals.

In this role, you’ll need to collaborate with others to deliver outcomes. Using an example, please describe how you ensure you get the best from yourself and others in a team.
Diversity
Please note that your answers to the capability questions will be used for shortlisting purposes. Your examples do not necessarily have to be work related, please use the best example from any area of your life. You may find researching the STAR technique (Situation, Task, Action, Result) useful when answering the questions.

Description: Works successfully, with people from a variety of backgrounds and cultures and ensuring that work is managed so that everyone is able to deliver their best. Actively encourages others to consider diversity issues in their work.

As Business Support Officer you’ll need to ensure diversity in everything that you do. Please describe a time when you identified and implemented a positive change to support equality, diversity and inclusion.
Communicates Effectively
Please note that your answers to the capability questions will be used for shortlisting purposes. Your examples do not necessarily have to be work related, please use the best example from any area of your life. You may find researching the STAR technique (Situation, Task, Action, Result) useful when answering the questions.

Description: Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.

In this role you’ll need to communicate with a variety of internal stakeholders such as recruiting managers and senior leaders. Whilst working with internal or external partners, please describe how you have tailored your communication style to meet the requirements of a specific individual or situation:

• Who were the partners?
• How and why did you adapt your style?
• How did you gauge it was effective?
• What was the outcome?
• What did you learn from it?
Achieves Results
Please note that your answers to the capability questions will be used for shortlisting purposes. Your examples do not necessarily have to be work related, please use the best example from any area of your life. You may find researching the STAR technique (Situation, Task, Action, Result) useful when answering the questions.

Description: Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results.

Please describe a time when you had to support the delivery of a project?

• What did you take personal responsibility for?
• Why was this so important?
• How did you help ensure the objective was achieved?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

This Vacancy is closed to applications.