Administration Support Assistant - 12587

East of England
King's Lynn
Kings Lynn Office
Staff Grade 2
Full Time
Administration / Corporate Support
We are looking for enthusiastic, driven and adaptable person to join our Asset Performance and Field Operations teams working from our Kings Lynn Office. Working in the Flood and Coastal Risk Management Directorate the teams help to protect against flooding. You’ll play a vital role in providing administrative support to these teams.

This role is extremely varied and draws upon a diverse range of transferrable skills, you can expect to be involved in any of the following:
• supporting our programmes for inspection and maintenance for river and coastal assets
• providing admin support to the team leaders
• asset and data records management
• enforcement and landowner liaison
• stakeholder communications
• and incident response planning

The successful candidate will assist in some or all of the above areas. This will involve the management of data using Microsoft Office products and Internet based systems to ensure our records management and file structure is in place so a good level of IT competence is expected.

There are also opportunities to get involved with incident management when flooding occurs. We have a flexible range of roles you can volunteer for and you’ll get all the training and support you need.
The work we do directly and in partnership with others reduces flood risk to communities in the East Anglia Area. In this role you will be supporting two teams, Asset Performance and Field Operations. Our Asset Performance teams are responsible for planning the maintenance of and assuring the condition of our flood risk assets. The Field Operations Teams lead on delivery of maintenance and project works on assets and providing front line incident response.
• Proven administrative experience, highly organised and able to deal with confidential, high profile, and sometimes sensitive issues.
• Provide information and advice accurately, efficiently and in a timely manner.
• Excellent communication skills, work to deadlines, flexible and resourceful with the ability to handle shifting priorities.
• Ability to work on your own initiative and as part of a team to make decisions and achieve planned outcomes.
• We are looking for a candidate to have strong IT and organisational skills and a good working knowledge of Microsoft Word, Outlook and Excel and Office 365 and be familiar with internet based systems.

A full UK driving licence is essential

The information in the candidate pack is from a generic role profile so, whilst relevant, it is not specifically tailored to this position. The advert provides you with details of key accountabilities and skills needed to succeed in this role.
Everyone starting in a new role with the Environment Agency will be welcomed into the team and given all of the training and support needed to succeed.
We offer an extensive range of employee benefits and there are fully funded opportunities to develop further academic/professional qualifications.

We welcome applications regardless of race, sex, religion, nationality, sexual orientation, age, disability, gender identity or marital status.

Please note we do not accept CVs. It is your answers given to the competency questions below that will be used for interview selection so ensure you draw out your skills and experience in your responses.
Late applications will not be accepted under any circumstances.
If you have any questions please contact the hiring manager: or on 02030255143

29/09/2019, 23:55 hours

Basic Check
Achieves Results
Sets and delivers high work standards, demonstrates the drive to meet targets.
Prioritises and organises tasks and resources to ensure timely achievement of results.

Please provide a statement of evidence to support how you have demonstrated this.
Communicates Effectively
Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.

Please provide a statement of evidence to support how you have demonstrated this.
Focuses on Efficiency, Innovation and Quality
Identifies and seizes the opportunity to create, introduce and implement new or improved methods and processes without compromising quality or accuracy.

Please provide a statement of evidence to support how you have demonstrated this.
Driving Licence
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit for more information.

This Vacancy is closed to applications.