Business Administrator / PA - 10025
3
National
All, Various
Staff Grade 3
Permanent
Administration / Corporate Support
£22,792
Do you want to make a difference by supporting our leadership teams to create a better place for people and wildlife – if your answer is yes then these roles are just right for you!
A fantastic opportunity has arisen to join Operations National Services (ONS) – a department at the heart of the work we do at the Environment Agency.
The roles of Business Administrator and PA (2 x fixed term and 1 x permanent) are vital to the smooth running of our business and involve providing administration support to Executive Managers across the ONS leadership team and the Office for the Executive Director of Operations.
The roles will take on tasks such as make travel decisions and arrangements; track actions; prioritise and action emails; develop material, facilitate and attend meetings; take notes; manage systems and help keep the team ahead of the curve where possible. By using your own initiative; good planning and prioritising skills, you will enable our leadership teams to deliver their outcomes.
We are looking for people who are customer and delivery focused in order to provide innovative, professional services that exceed our customer’s expectations.
A fantastic opportunity has arisen to join Operations National Services (ONS) – a department at the heart of the work we do at the Environment Agency.
The roles of Business Administrator and PA (2 x fixed term and 1 x permanent) are vital to the smooth running of our business and involve providing administration support to Executive Managers across the ONS leadership team and the Office for the Executive Director of Operations.
The roles will take on tasks such as make travel decisions and arrangements; track actions; prioritise and action emails; develop material, facilitate and attend meetings; take notes; manage systems and help keep the team ahead of the curve where possible. By using your own initiative; good planning and prioritising skills, you will enable our leadership teams to deliver their outcomes.
We are looking for people who are customer and delivery focused in order to provide innovative, professional services that exceed our customer’s expectations.
The Operations Executive Support Team are a supportive and flexible team who pride themselves on great customer service and delivery.
Individuals have their own specified part of the business to support, however we work as a team to smooth peaks in workload and take on additional projects.
Our customers come to us for solutions to their challenges, so this is a great opportunity to raise your profile and make a difference.
Individuals have their own specified part of the business to support, however we work as a team to smooth peaks in workload and take on additional projects.
Our customers come to us for solutions to their challenges, so this is a great opportunity to raise your profile and make a difference.
Be customer and delivery focused and enjoy working on your own and as part of a team.
Be highly organised and have proven administrative experience including diary and email management; note taking; travel schedules and action tracking.
Ability to work with others to solve problems; use your own intuitive to make decisions and managing yourself during times of high workloads.
The roles require a discrete manner; flexible working style; good planning skills and the ability to prioritise key tasks.
A keen interest in event facilitation would be an advantage.
You'll be a point of contact for the team so it’s important you have the ability to develop and maintain relationships with the team as well as with our customers and partners as reputation is paramount.
Travel to meetings and other offices will be required on occasion.
Be highly organised and have proven administrative experience including diary and email management; note taking; travel schedules and action tracking.
Ability to work with others to solve problems; use your own intuitive to make decisions and managing yourself during times of high workloads.
The roles require a discrete manner; flexible working style; good planning skills and the ability to prioritise key tasks.
A keen interest in event facilitation would be an advantage.
You'll be a point of contact for the team so it’s important you have the ability to develop and maintain relationships with the team as well as with our customers and partners as reputation is paramount.
Travel to meetings and other offices will be required on occasion.
We can offer flexible working patterns and apprenticeship opportunities as well as a variety of office locations.
For an informal chat about the roles and the team please contact Samm Legg on 07900 227210. Interviews will take place at Horizon House, Bristol in early April.
Closing Date: 24th March 2019 at 23:55 hours
For an informal chat about the roles and the team please contact Samm Legg on 07900 227210. Interviews will take place at Horizon House, Bristol in early April.
Closing Date: 24th March 2019 at 23:55 hours
24/03/2019, 23:55 hours
Basic Check
Builds and Sustains Relationships
Develops and maintains effective working relationships – in particular but not limited to: displays tact and diplomacy and builds rapport quickly, establishing needs and adapting own approach; communicates honestly, openly and effectively with colleagues and external partners alike; handles people situations effectively; defuses anger, tension, focuses on issues and successfully addresses problems.
Focuses on Customers and Partners
Addresses the needs of internal and external customers, provides rapid and effective responses – in particular but not limited to: takes personal responsibility to meet customer needs; is polite, courteous and professional; ensures customers receive consistent and clear messages supported by accurate and timely information; anticipates and balances the needs of a range of customers with conflicting priorities; keeps customers informed and manages expectations.
Influences and Persuades Others
Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail.
Takes Decisions and Solves Problems
Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
This Vacancy is closed to applications.