Engagement Specialist - 14430
1
Yorkshire and the Humber
York
Foss House
Staff Grade 5
Fixed Term
Full Time
Other
£35,577 Pro-rata
This is an exciting short term role within the business. You will play a critical role, working with technical leads and managers to deliver the high profile York flood alleviation scheme (FAS). You will make a vital contribution to the timely delivery of the scheme by ensuring our engagement work is well planned, managed and implemented. You will need to work with a range of internal and external customers, professional partners, and communities and you will have an excellent understanding of the political context for our work. You will demonstrate leadership, working with colleagues to ensure we stay on track with our engagement objectives, to an exceptionally high standard.
The engagement team is part of Yorkshire Area’s large customers and engagement team. We are a small but busy team of engagement advisors and practitioners, providing specialist engagement support to colleagues across the Area. Your sole focus will be to provide a service to staff working to deliver the York FAS.
We are looking for an experienced engagement professional, or individual with relevant engagement experience who can demonstrate how they have planned and delivered high quality engagement on projects or issues. We need an enthusiastic, flexible and pragmatic person who can reliably deliver high standards of work in a fast paced environment.
As well as demonstrating excellent written/verbal communication skills, networking internally and externally is a key part of the role. You will be able to demonstrate your ability to develop and sustain good relationships with colleagues and partners. You will need a strong political awareness and an understanding of carrying out public consultation. You will confidently support and advise colleagues and senior figures in managing significant relationships and issues.
Desirable but not essential:
• Experience of social and digital media.
• Applied knowledge of the Environment Agency’s ‘Working with Others’ (WwO) approach, or other stakeholder management approach.
As well as demonstrating excellent written/verbal communication skills, networking internally and externally is a key part of the role. You will be able to demonstrate your ability to develop and sustain good relationships with colleagues and partners. You will need a strong political awareness and an understanding of carrying out public consultation. You will confidently support and advise colleagues and senior figures in managing significant relationships and issues.
Desirable but not essential:
• Experience of social and digital media.
• Applied knowledge of the Environment Agency’s ‘Working with Others’ (WwO) approach, or other stakeholder management approach.
Two year fixed term contract / internal assignment.
Location: based in Foss House, York.
Full time/part time considered.
A degree level education is desired but not essential with relevant experience.
Occasional travel and overnight stays may also form part of the role and you would also be expected to have a role during incidents.
For further details please contact Rachel Hughes on 07768987507 or email rachel.hughes@environment-agency.gov.uk
You can also download the candidate pack for more information.
You are strongly encouraged to submit your application within office hours as technical support is unavailable outside of these hours and we are unable to accept late submissions.
Interviews are likely to be during the week commencing 16th March.
Location: based in Foss House, York.
Full time/part time considered.
A degree level education is desired but not essential with relevant experience.
Occasional travel and overnight stays may also form part of the role and you would also be expected to have a role during incidents.
For further details please contact Rachel Hughes on 07768987507 or email rachel.hughes@environment-agency.gov.uk
You can also download the candidate pack for more information.
You are strongly encouraged to submit your application within office hours as technical support is unavailable outside of these hours and we are unable to accept late submissions.
Interviews are likely to be during the week commencing 16th March.
01/03/2020, 23:55 hours
Basic Check
2 years
Engages others
Engages others: Plans, carries out and evaluates effective engagement with internal and external stakeholders following the ‘Working with others’ approach.
You’ll be expected to plan and deliver effective engagement. Tell us about a time you have planned, delivered and evaluated effective stakeholder engagement for a project, issue, plan or site?
You’ll be expected to plan and deliver effective engagement. Tell us about a time you have planned, delivered and evaluated effective stakeholder engagement for a project, issue, plan or site?
Communicates Effectively
Communicates effectively: Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.
You will be expected to produce and oversee delivery of a range of communications to various audiences. Tell us about a time when you have had to tailor your communications to meet the needs of a customer, stakeholder or particular audience?
You will be expected to produce and oversee delivery of a range of communications to various audiences. Tell us about a time when you have had to tailor your communications to meet the needs of a customer, stakeholder or particular audience?
Focuses on Customers and Partners
Focuses on customers and partners: Addresses the needs of internal and external customers, provides rapid and effective responses.
You will need to work with a wide range of partners, stakeholders and customers. Tell us about a successful working relationship you have developed either with a customer, stakeholder or group. How did you identify the needs of this person/organisation? How do you measure and improve customer satisfaction?
You will need to work with a wide range of partners, stakeholders and customers. Tell us about a successful working relationship you have developed either with a customer, stakeholder or group. How did you identify the needs of this person/organisation? How do you measure and improve customer satisfaction?
Delivers Results Through Others
Delivers results through others: Harnesses the team to deliver results on time, to required standards and in line with organisational processes and procedures.
You will be expected to lead this work area and ensure that colleagues and partners carry out engagement activities that they are responsible for. Tell us how you have assigned workload and resources to achieve business outcomes and how you motivated your team/colleagues to deliver high quality work on time?
You will be expected to lead this work area and ensure that colleagues and partners carry out engagement activities that they are responsible for. Tell us how you have assigned workload and resources to achieve business outcomes and how you motivated your team/colleagues to deliver high quality work on time?
UK driving licence preferred but not essential
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
This Vacancy is closed to applications.