Case Officer - Enforcement - 24327

2
North West
Warrington
Richard Fairclough House
Staff Grade 3
Permanent
Full Time
Administration / Corporate Support
£24,213
To produce complete and accurate case files that contribute to the achievement of successful prosecutions, formal cautions, warning letters and advice & guidance; to produce data that will help areas target enforcement effort and publicise successful prosecutions and increase likelihood of high levels of fines and costs awarded in court.
Enforcement Once is part of the National Enforcement Service and is a centralised team dealing with a range of enforcement activities with the main focus on fishing rod licence and associated offences. We deal with a broad range of customers and different sanctions such as Fixed Penalty Notices and Civil Sanctions.
We are seeking a customer focussed Case Officer who will provide a first class service to our customers. Important skills will include: excellent written and verbal communication; self motivated team player with strong organisational skills; an eye for detail and accuracy as we produce legal documentation which requires an ability to work to tight deadlines; proficient in the use of Word/Excel; develop and maintain good relationships with internal and external customers; an ability to pick up new systems and with enforcement knowledge are preferred but not essential.
Additional Information:
We want to reflect the diverse communities that we serve, embracing difference and including everyone, so welcome applications from groups that are under-represented across our workforce.
Other key competencies which may be covered at interview are: Works in Teams and manages Self
The successful candidate will have to pass additional security checks - non police personnel vetting

Contact details if required: Stuart Russell 02030251048; Dinika Ashton 02082257130

02/10/2022, 23:55 hours

Basic Check
Focuses on Efficiency, Innovation and Quality
Identifies and seizes the opportunity to create, introduce and implement new or improved methods, processes and without, compromising quality or accuracy.
Takes Decisions and Solves Problems
Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions. and taking sound and timely decisions.
Achieves Results
Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

This Vacancy is closed to applications.