Regulatory Officer 2 Climate Change Trading and Regulatory Services - 24255
5
National, North West, Yorkshire and the Humber
Preston , Sheffield , Warrington
Lutra House, Richard Fairclough House, Quadrant Two
Staff Grade 3
Permanent
Full Time, Part Time, Part Time Term Time
Operational Delivery
£24,213
This is a fantastic opportunity for you to develop your skills and be part of the Climate Change Trading & Regulatory Services (CCTRS) team assisting customers to comply with their obligations to the UK Government’s climate change schemes.
The types of work you will be involved in include:
Assisting senior officers within the team
Answering customer technical queries through our helpdesks
Processing simple permits and applications
Updating IT systems and supporting account maintenance
Assisting the delivery of some aspects of compliance audits and enforcement work within regulations
Providing excellent customer service
Cross department activities such as business planning and finance
Providing data and reporting information
Ad hoc administrative tasks
Through training, mentoring, and coaching you will gain experience and develop your technical skills. We will also encourage you to keep developing your skills and professional knowledge throughout your career.
We strive to reflect the communities we serve, and we welcome applications from all backgrounds regardless of race, sexual orientation, and religion. We are committed to being a diverse and inclusive employer and ensuring equal opportunities.
The types of work you will be involved in include:
Assisting senior officers within the team
Answering customer technical queries through our helpdesks
Processing simple permits and applications
Updating IT systems and supporting account maintenance
Assisting the delivery of some aspects of compliance audits and enforcement work within regulations
Providing excellent customer service
Cross department activities such as business planning and finance
Providing data and reporting information
Ad hoc administrative tasks
Through training, mentoring, and coaching you will gain experience and develop your technical skills. We will also encourage you to keep developing your skills and professional knowledge throughout your career.
We strive to reflect the communities we serve, and we welcome applications from all backgrounds regardless of race, sexual orientation, and religion. We are committed to being a diverse and inclusive employer and ensuring equal opportunities.
CCTRS is part of National Operations. We regulate and administer various UK Government climate change schemes. The aim is to protect and improve our environment. These regimes are central to ensuring that the UK is meeting our targets relating to greenhouse gas emissions.
Whilst teams are working flexibly between office locations and home, you may be required to travel to offices for meetings and training. Your base location will be in Warrington, Preston or Sheffield.
Whilst teams are working flexibly between office locations and home, you may be required to travel to offices for meetings and training. Your base location will be in Warrington, Preston or Sheffield.
Proven ability in prioritising and managing a varied workload and delivering at pace.
Experience of working in support of customers to achieve compliance with regulatory requirements is desirable but not essential.
Ability to coordinate the collection, assessment and reporting of diverse, complex data.
Strong interpersonal and communication skills demonstrating the ability to build and maintain effective working relationships with internal colleagues and external customers is essential.
Ability to deliver deadlines across multiple areas of work
Good working knowledge of the full Microsoft Office package
Self-motivation and initiative
Ability to interpret technical guidance
The candidate pack and role profile should be read along with the advert to understand the key accountabilities and skills needed.
Experience of working in support of customers to achieve compliance with regulatory requirements is desirable but not essential.
Ability to coordinate the collection, assessment and reporting of diverse, complex data.
Strong interpersonal and communication skills demonstrating the ability to build and maintain effective working relationships with internal colleagues and external customers is essential.
Ability to deliver deadlines across multiple areas of work
Good working knowledge of the full Microsoft Office package
Self-motivation and initiative
Ability to interpret technical guidance
The candidate pack and role profile should be read along with the advert to understand the key accountabilities and skills needed.
We are advertising for one permanent position.
There is a strong possibility that more posts will become available, and we intend to use the outcome of this recruitment process to fill any vacancies that arise at this grade within 6 months of interviews.
The posts are full-time although requests for other work patterns will be considered. We encourage flexible working hours and practices to help you strike a good balance between your work life and your personal life.
We recommend you contact the recruiting managers for further information about the role before submitting your application: Kathryn.Dickinson@environment-agency.gov.uk, or Nikki.Beddall@environment-agency.gov.uk
Applications and interviews are competency based.
Interviews will be conducted virtually via MS Teams and are expected to take place week commencing 17th October 2022.
There is a strong possibility that more posts will become available, and we intend to use the outcome of this recruitment process to fill any vacancies that arise at this grade within 6 months of interviews.
The posts are full-time although requests for other work patterns will be considered. We encourage flexible working hours and practices to help you strike a good balance between your work life and your personal life.
We recommend you contact the recruiting managers for further information about the role before submitting your application: Kathryn.Dickinson@environment-agency.gov.uk, or Nikki.Beddall@environment-agency.gov.uk
Applications and interviews are competency based.
Interviews will be conducted virtually via MS Teams and are expected to take place week commencing 17th October 2022.
02/10/2022, 23:55 hours
Basic Check
Focuses on Customers and Partners
Give an example of when you have shown particularly good customer focus/service?
Data and Information Management
Give an example of when you have collected, recorded and managed data or information.
Works in Teams
Describe a time when you have worked co-operatively as part of a team explaining how you developed effective relationships with other team members.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
This Vacancy is closed to applications.