Assistant Framework Manager - 32033

We value a diverse workforce and welcome applications from all sections of the community wishing to join a workforce which embraces difference and welcomes everyone.

This is an exciting opportunity for an experienced commercial or framework assistant to join a great team and make a difference in the delivery of significant programmes of work.This role will be crucial for the efficient governance of our Frameworks, providing an excellent chance to support and lead on critical and strategic activities and relationships.

The Assistant Framework Manager works closely with the Framework Manager in with the implementation and management of procurement frameworks to ensure efficient delivery of projects and services in line with the Environment Agency’s goals.
You will ensure Framework compliance through document management, assurance activities and stakeholder management, driving consistency and improvement. You will be a key contact for EA staff, strategic delivery partners and others using this delivery vehicle. You will become a recognised authority giving sound advice on Framework interpretation. You will assist the business to ensure teams receive maximum benefit from these arrangements and support implementation of any improvements and changes throughout its lifecycle.
You will be able to apply the Framework to projects and programmes embedding best practice and developing long-term collaborative partnerships.
You will support the planning and assurance of framework activities by contributing to the management of data and assurance indicators and assisting in the preparation of quarterly framework surgeries,Framework Managers Group meetings and 1-2-1's.

Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information on incident response can be found within your candidate pack.

Our Framework Management team, part of the CaFM function, oversees the full lifecycle of operational frameworks—from launch to closure and transition. We lead Supplier Relationship Management and ensure frameworks support capital delivery, maintenance, safety works, and mapping and modelling services for our customers. Through robust assurance and performance management, we foster strategic supplier collaboration, safeguard commercial integrity, and drive continuous improvement. Our work keeps frameworks agile, efficient, and compliant—maximising value and outcomes for our customers.

Desired Education & Professional Requirements
Degree or equivalent professional qualification or experience.
Working towards, or a willingness to work toward Associate status with a recognised professional body such as ICE, CIWEM, APM, CIPS, or RICS.
Formal training in contract management and procurement frameworks (e.g., NEC4 ECC & PSC training, Contract Management Capability Programme or equivalent).

Essential Experience
Experience working in framework, or contract management, ideally within infrastructure, construction, flood and coastal risk management (FCRM), or environmental programmes.
A skilled communicator with strong interpersonal and influencing skills with experience managing a range of stakeholders.
Experience using or managing complex frameworks, and managing supplier relationships within capital delivery or operational environments would be beneficial.
Strong data and document management skills.
Experience using collaborative tools and systems (e.g., SharePoint, MS Teams, Excel tracking tools)

Other Experience
Experience using NEC Form of Contract.
Demonstrated understanding of public sector procurement practices and UK government frameworks.

Please note, this role does NOT qualify for sponsorship, so you should contact UK Visa and Immigration(UKVI) or visit https://www.gov.uk/government/organisations/uk-visas-and-immigration, where you can seek professional advice based on your personal circumstances in regard to options for obtaining right to work in the UK.

Benefits include generous pension provision and leave entitlement. Our flexible working supports a healthy work/life balance and offers numerous choices to accommodate the demands that personal commitments may present. Excellent training and learning opportunities are available, including personal and professional development

The team is nationally dispersed across the country. Some travel required with occasional overnight stays. The role can be fulfilled via hybrid working.

For further information please contact: victoria.payne@environment-agency.gov.uk

Interview due to take place via Teams in early November 2025.

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Addresses the needs of internal and external customers, provides rapid and effective responses

When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.

CVs or other documents attached to your application will not be assessed for selection.

Question: : Provide an example of how you quickly and effectively improved a service you were responsible for to address competing needs of internal and external customers. How did you identify the improvements to be made and how did you know the change was effective?

PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.

If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview.

Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.

When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.

CVs or other documents attached to your application will not be assessed for selection.

Question: Can you describe a time when you had to collect, validate, and manage complex data from multiple sources? What systems or processes did you use to ensure the data was accurate, securely stored, and compliant with relevant standards?

PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.

Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.

When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.

CVs or other documents attached to your application will not be assessed for selection.

Question: Tell us about a time when you had to communicate a complex or sensitive issue to a supplier or stakeholder. How did you ensure your message was clear, accurate, and persuasive?

PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.