Regulatory Services Environment Assistant - South East - 9516

6
South East
Canterbury , Farnham , London, Sevenoaks , Wallingford , West Malling
Tonbridge Office, Rivers House Canterbury, Orchard House, Rivers House Crossness, Red Kite House, Goldcrest House
Staff Grade 2
Permanent
Full Time, Part Time
Administration / Corporate Support
£18,102
We are the Environment Agency. We protect and improve the environment.

You will be part of a diverse organisation which takes pride in welcoming applicants from all sections of the community.

Acting to reduce the impacts of a changing climate on people and wildlife is at the heart of everything we do. We work with government, local councils, businesses, civil society groups and communities to make our environment a better place for people and wildlife.

We are looking for suitably qualified and experienced Administrative Assistants for this exciting and challenging role. You will provide vital administrative support to Environment Management in our Regulatory Services Teams.

Your excellent organisation skills will be critical to the smooth running of our organisation and will enable us to meet our objectives to protect the environment.

You will carry out a range of administrative duties including records management, organising meetings, responding to customer queries and simple information requests, together with offering general administrative support to the Team.
Our teams are responsible for regulating a range of industries, including waste, which involves the inspection of permitted activities, stopping illegal sites and investigating waste crime.

The role will support team members across the your Area. Our teams engage in the delivery of operational and regulatory services that are key to the protection and improvement of our water, land and air. Our work is varied and interesting and no two days are quite the same.
The successful candidate is likely to have proven experience in a similar role. We are seeking someone with the following skills:

• Excellent communicator
• A highly organised team player
• Proven customer skills
• Proficient with the Microsoft suite of programs
• The ability to work flexibly, manage your own workload and meet tight deadlines
• An interest in the regulation of the industry sector and the natural environment

In addition to the above, the ideal candidate must have a positive attitude, be confident in engaging with colleagues, members of the public, external and partner organisations and be comfortable working both on their own and within a team.
Closing Date: 16th December 2018 at 23:55 hours

Everyone starting in a new role with the Environment Agency will be welcomed into the team and given all of the training and support you need to succeed.

These roles may benefit from fully funded opportunities to develop academic/professional qualifications via an apprenticeship.

The Environment Agency offer an extensive range of employee benefits.

For further information on this role, the employee benefits and the work of the Environment Agency, please download the candidate pack.

For any questions relating to this role, please contact: EANWC@environment-agency.gov.uk

16/12/2018, 23:55 hours

Basic Check
Achieves Results
Please note that your answers will be used for interview selection

To support the team it is really important that you have the ability to organise and prioritise work.

Please provide an example where you have had to reprioritise a piece of work that was important to your team or office.

What did you reprioritise?
Why was it important to your team / office?
How did you go about the task?
What was the result?
Data and Information Management
Please note that your answers will be used for interview selection

Data and evidence underpin all decisions in Regulatory Services. As part of your role you may be asked to manage records and interpret simple data requests.

Please describe when you have supported a team previously with their records management or by responding to a customer request.

What was the information?
How did you manage the data?
Would you do anything differently next time?
Communicates Effectively
Please note that your answers will be used for interview selection

Working with your team and customers it is important that you are able to communicate well with others.

Please describe how you communicate with your team and customers.

What is your preferred method of communication at work?
What type of messages do you deliver?
How did you check their understanding of your message?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

This Vacancy is closed to applications.