Flood & Coastal Risk Management Operations Team Member - 14609
2
North East
Darlington , Newcastle
Tyneside House, Teesdale House
Staff Grade 3
Permanent
Full Time, Part Time/Job Share
Administration / Corporate Support, Environment & Sustainability, Operational Delivery
£23,248
We are the Environment Agency. We protect and improve the environment.
You will be part of a diverse organisation which takes pride in welcoming applicants from all sections of the community.
Climate Change is the biggest risk we face. We are planning for future flood scenarios including a 4oC rise in global temperature and are working with government, local councils, businesses, and communities to make our environment a better place for people and wildlife.
We are looking for great people to join our frontline Flood and Coastal Risk Management (FCRM) and Asset Performance (AP) teams. You will help to ensure that flood risk is effectively managed to protect communities at risk of flooding. You will engage with our customers to provide great service and play a key role in the smooth running of our departments. We have an overview of flood risk across the North East through strategic planning, understanding of flood risk, permitting and enforcement of flood risk activities, influencing development, management of our flood risk asset portfolio and responding to flood incidents.
We are recruiting to a range of permanent and fixed term roles.
You will be part of a diverse organisation which takes pride in welcoming applicants from all sections of the community.
Climate Change is the biggest risk we face. We are planning for future flood scenarios including a 4oC rise in global temperature and are working with government, local councils, businesses, and communities to make our environment a better place for people and wildlife.
We are looking for great people to join our frontline Flood and Coastal Risk Management (FCRM) and Asset Performance (AP) teams. You will help to ensure that flood risk is effectively managed to protect communities at risk of flooding. You will engage with our customers to provide great service and play a key role in the smooth running of our departments. We have an overview of flood risk across the North East through strategic planning, understanding of flood risk, permitting and enforcement of flood risk activities, influencing development, management of our flood risk asset portfolio and responding to flood incidents.
We are recruiting to a range of permanent and fixed term roles.
The FCRM and AP teams are motivated, vibrant and successful offering a great place to work. You will be supported to develop professionally and achieve great results. We work with professional partners and communities to identify, develop, and deliver capital flood risk and coastal erosion schemes. We maintain an extensive range of flood defence assets and as part of our ambition to be lead asset managers we have recently achieved ISO55001.
You will have a desire and commitment to build relationships with our customers and teams to protect people/property from flooding.
Through your experience to date you will be able to demonstrate some of the following:
• Understanding of river processes, hydrology and the impact of flooding
• Ability to develop/maintain good customer relationships
• Delivery of work by planning, tracking, gathering and maintaining data/information
• Ability to work on your own initiative and as part of a team
• Good organisational skills
• Managing multiple priorities and competing demands.
Most important is your energy, enthusiasm and willingness to learn combined with excellent problem solving/communication skills as you’ll be working with a diverse range of people.
As an entry level grade we welcome all backgrounds, preferably with an interest in engineering, geography or science discipline.
A valid driving licence is desirable for some, but not all, roles available at this grade.
Through your experience to date you will be able to demonstrate some of the following:
• Understanding of river processes, hydrology and the impact of flooding
• Ability to develop/maintain good customer relationships
• Delivery of work by planning, tracking, gathering and maintaining data/information
• Ability to work on your own initiative and as part of a team
• Good organisational skills
• Managing multiple priorities and competing demands.
Most important is your energy, enthusiasm and willingness to learn combined with excellent problem solving/communication skills as you’ll be working with a diverse range of people.
As an entry level grade we welcome all backgrounds, preferably with an interest in engineering, geography or science discipline.
A valid driving licence is desirable for some, but not all, roles available at this grade.
The Environment Agency are committed to having an inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies.
Everyone starting in a role will be welcomed into the team and given the training and support needed. As part of your comprehensive induction you will be provided with all the equipment required for your role.
We offer an extensive range of employee benefits and opportunities to progress your career with us via professional training routes such as apprenticeships and degree programmes.
This role includes being on standby and taking part in a duty roster, this standby role attracts additional payments.
For any questions relating to this role, please contact: EANWC@environment-agency.gov.uk
Interviews are scheduled to occur from 11/05/2020.
Everyone starting in a role will be welcomed into the team and given the training and support needed. As part of your comprehensive induction you will be provided with all the equipment required for your role.
We offer an extensive range of employee benefits and opportunities to progress your career with us via professional training routes such as apprenticeships and degree programmes.
This role includes being on standby and taking part in a duty roster, this standby role attracts additional payments.
For any questions relating to this role, please contact: EANWC@environment-agency.gov.uk
Interviews are scheduled to occur from 11/05/2020.
04/05/2020, 23:55 hours
Basic Check
Communicates Effectively
PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response.
We recommend using the STAR technique.
Working with a wide range of customers with varying levels of flood risk awareness, requires the ability to communicate effectively and appropriately, and you will be expected to communicate and engage with others effectively through speech and writing.
Please can you please provide examples of your skills and experience which demonstrate your ability to communicate effectively?
We recommend using the STAR technique.
Working with a wide range of customers with varying levels of flood risk awareness, requires the ability to communicate effectively and appropriately, and you will be expected to communicate and engage with others effectively through speech and writing.
Please can you please provide examples of your skills and experience which demonstrate your ability to communicate effectively?
Works in Teams
PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response.
We recommend using the STAR technique.
Success in Flood Risk Management is reliant upon working co-operatively as part of a team to help us achieve common goals.
Please describe when you have previously been a member of an effective team or teams and what your role was.
We recommend using the STAR technique.
Success in Flood Risk Management is reliant upon working co-operatively as part of a team to help us achieve common goals.
Please describe when you have previously been a member of an effective team or teams and what your role was.
Data and Information Management
PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response.
We recommend using the STAR technique.
Data and evidence underpin all decisions in FCRM and AP, and the ability to collect, analyse, interpret, and share data, material or information appropriately for a variety of purposes will be essential.
Can you please provide an example(s) of when you have been asked to collect data and/or evidence, how did you record and analyse the data, how did you share the data, what did you learn and would you do anything differently if asked to do a similar exercise?
We recommend using the STAR technique.
Data and evidence underpin all decisions in FCRM and AP, and the ability to collect, analyse, interpret, and share data, material or information appropriately for a variety of purposes will be essential.
Can you please provide an example(s) of when you have been asked to collect data and/or evidence, how did you record and analyse the data, how did you share the data, what did you learn and would you do anything differently if asked to do a similar exercise?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
This Vacancy is closed to applications.