Flood & Coastal Risk Management Operations Officer - 14608

We are the Environment Agency. We protect and improve the environment.
You will be part of a diverse organisation which takes pride in welcoming applicants from all sections of the community.

Climate Change is the biggest risk we face. We are planning for future flood scenarios including a 4oC rise in global temperature and are working with government, local councils, businesses, and communities to make our environment a better place for people and wildlife.

We are looking for great people to join our frontline Flood and Coastal Risk Management (FCRM) and Asset Performance (AP) teams. You will help to ensure that flood risk is effectively managed to protect communities at risk of flooding. You will engage with our customers to help initiate projects and provide great service and play a key role in the smooth running of our departments. We have an overview of flood risk across the North East through strategic planning, understanding of flood risk, permitting and enforcement of flood risk activities, influencing development, management of our flood risk asset portfolio and responding to flood incidents.

We are recruiting to a range of permanent and fixed term roles.

The FCRM and AP teams are motivated, vibrant and successful offering a great place to work. You will be supported to develop professionally and achieve great results. We work with professional partners and communities to identify, develop, and deliver capital flood risk and coastal erosion schemes. We maintain an extensive range of flood defence assets and as part of our ambition to be lead asset managers we have recently achieved ISO55001.

You’ll be qualified to degree standard (or equivalent) in a relevant science or engineering discipline and potentially have or be working towards a professional accreditation. Most important is your energy, enthusiasm and willingness to learn combined with excellent problem solving and communication skills.

You’ll have real desire and commitment to build relationships with our customers and internal teams to achieve our goal of protecting people and property from flooding.

Knowledge and/or experience of the following are desirable:

• Managing multiple priorities and competing demands
• Working & communicating with a range of customers and partners.
• Ability to work as part of a team or on your own
• A good understanding of appropriate safe working practices
• River processes, hydraulics, hydrology and the management of flood risk

A valid driving licence is essential for some AP team roles, and desirable for others.

The Environment Agency are committed to having an inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies.

Everyone starting in a role will be welcomed into the team and given the training and support needed. As part of your comprehensive induction you will be provided with all the equipment required for your role.

We offer an extensive range of employee benefits and opportunities to progress your career with us via professional training routes such as apprenticeships and degree programmes.

This role includes being on standby and taking part in a duty roster, this standby role attracts additional payments.

For any questions relating to this role, please contact: EANWC@environment-agency.gov.uk

Interviews will be scheduled from 04/05/2020.

PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response.
We recommend using the STAR technique.

In this role you will need to find and deliver optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions.

Please provide an example(s) which demonstrates your problem solving skills and ability to find the best solution.

PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response.
We recommend using the STAR technique.

To achieve our targets in FCRM and AP requires the setting of high work standards and the ability to organise and prioritise work to ensure timely achievement of results.

Please provide an example(s) which demonstrates your ability to deliver and achieve results.

LEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response.
We recommend using the STAR technique.

In the Environment Agency we have to address the needs of a range of internal and external customers and partners and provide rapid and effective responses.

Please provide an example(s) which demonstrates your ability to deliver and to work with people to deliver customer focused solutions.

A valid UK driving licence