Waste Crime Engagement Specialist - 9064

You’ll play an important role in an ambitious programme to transform how we prevent, disrupt and tackle waste crime, planning and delivering engagement with partners and communities across England. You’ll empower others to prevent and disrupt waste crime by helping them understand what waste crime is, how to stop it, report it, and avoid becoming a victim/unknowing allowing waste to be handled illegally.
You will influence internal and external stakeholders, working in partnership to achieve joint outcomes for waste crime. Internally, you will build an engagement strategy for future years, co-ordinating engagement activities across the area and national enforcement service to ensure our work is targeted, effective, innovative and efficient. You will be responsible for providing leadership on national waste crime engagement plans.
You will engage stakeholders to deliver waste crime prevention and disruption messages. Specific responsibilities will include:
• Contribute to the planning and development of a national engagement plan
• Plan and deliver a local engagement plan
• Keep stakeholder analysis and engagement plans up-to-date
• Monitor and record engagement activity across the programme
• Identify new opportunities for engagement
• Support Defra Communications using key waste crime messages
• Compile written case studies of completed engagement

This is an exciting opportunity to join an area Customer and Engagement Team. You’ll develop this new role to help partners, business and communities prevent and disrupt waste crime, protecting the environment and legitimate businesses.
The prevention and disruption of waste crime activity is part our strategy to ensure that we, our partners, and our communities share intelligence, and are able to respond effectively to existing and emerging waste streams being targeted by criminals.

You’ll be an excellent communicator and confident in engaging with people and organisations. This will have gained through experience in planning and delivering high quality engagement across multiple work areas in a community/partner engagement role, ideally with enforcement agencies and partners such as HMRC, Police Forces, and Local Authorities etc.
It would be desirable for you to be familiar with waste regulation, waste crime, or environmental issues caused by poor waste management.
You'll be a quick-learner, with a strong customer-focus, and a desire to make a difference.
Leading projects and coaching others will come natural to you. You'll be organised and have excellent attention to detail, ensuring our work is delivered to a high standard.
You'll be able to work as part of a team and individually and prioritise an interesting and varied workload. You will be good at working under pressure, working flexibly and at pace, and delivering outcomes.

Closing Date: 28th October 2018 at 23:55 hours

This is a full time, permanent opportunity and will be based in one of our DCIS offices, with travel to other Environment Agency offices required as part of the role. For an informal discussion about the role please contact Kirsty Gilmour; Customers and Engagement Team Leader via email using kirsty.gilmour@environment-agency.gov.uk or phone on 07825193623. Interviews are intended for the week commencing 12 November.

Provide an example of when you have focussed on customers and partners.
Within your answer please provide details of how you consulted and collaborated with customers and partners effectively through awareness raising, education and combined projects, ensuring buy-in to an initiative, idea or task.

Describe a time when you have taken a decision to solve a complex problem. Please include in your answer, details of how you found and delivered optimal solutions by effectively analysing all of the information, probing to develop alternatives and taking sound and timely decisions.

Provide an example of a time you have achieved a result you are particularly proud of. Within your answer, you should include details of how you set and deliver high work standards and demonstrate the drive to meet targets. Please also include how you prioritise and organise tasks and resources to ensure timely achievement of results.

Provide an example of when you have communicated effectively with a diverse audience. Your answer should demonstrate your ability to; listen and question to understand and engage, convey information and ideas clearly, accurately and persuasively through speech and writing.

Provide an example of how you have effectively engaged with a group or community as part of a specific project. Your example should demonstrate your ability to plan, carry out and evaluate effective engagement with internal and external stakeholders.

Provide an example of how you have delivered results through others.
Your example should demonstrate your ability to harnesses the team to deliver results on time, to required standards and in line with organisational processes and procedures.

Driving licence required