Team Leader - 32069

Do you want to work for an organisation that values difference and includes everyone? Then the Environment Agency is the organisation for you!

At the Environment Agency we work to create better place for people and the wildlife. We are an evidence-based organisation, and we monitor the environment to enable us to make informed decisions.

We have an exciting leadership opportunity. If you have a love of leading people and a real interest in monitoring instrumentation, then we would love to hear from you.
As the National Water Quality Instrumentation Service (NWQIS) Team Leader (calibration and maintenance laboratory), you will bring a positive, visible, and inclusive leadership style which will inspire and motivate the team to efficiently achieve environmental outcomes. Your team will be working with partner organisations and commercial customers to make our rivers a better place for people and wildlife.
- Lead a team that provides Water Quality Instrumentation
- Work closely with the technical lead of the laboratory to improve and consolidate technical practices and procedures.
- Promote and reinforce the Environment Agency’s vision and culture
- Develop, support, motivate and empower team members to achieve their potential.
- Build and manage strong relationships internally and externally for both customers and suppliers
- Contribute to the wider leadership community
- Ensure our performance and health, safety and wellbeing are managed to the highest standards.
Your ongoing personal development is also important. You will have the opportunity to gain further skills and knowledge to complement and enhance your capabilities as an effective leader and manager within the organisation.

The National Water Quality Instrumentation Service (NWQIS) provides support to all instrument-based water quality monitoring activities undertaken across the Agency.
We deliver a vital service that underpins the Environment Agency’s regulatory responsibilities, and we are playing a central role in the development and expansion of real time water quality monitoring in relation our responsibilities under the 2021 Environment Act. The team also supports a wide range of citizen science and stakeholder partnerships.

We are looking for someone who has:
• Previous Team Leader / management experience
• Excellent people, teamwork and leadership skills.
• Experience in motivating people to deliver to their full potential and delivering against corporate targets.
• A good understanding of health & safety risk management.
• Experience of working with a range of customers both internal and external and delivering excellent customer service.
• The ability to prioritise tasks and to quickly adapt to changing situations.
• A Technical background and experience in maintaining high quality systems.
• Familiarity with a laboratory/technology facility
• Basic knowledge of water chemistry and/or quality

Above all, you will be passionate about leading, motivating, supporting, developing your team. Effective relationships, across your peers and beyond, are key to delivery. You will be experienced in working across organisations. You will be a confident communicator, able to influence and support others, internally and externally.

We offer a benefits package including annual leave starting at 30 days, and an award-winning Pension Fund
We want to create a diverse workplace where people are respected, valued, and listened to. We are all different, and by embracing Equality, Diversity & Inclusion (EDI) we can become an equal opportunity employer where jointly we all grow and learn together.


The role will be based at our Caversham Lakes Depot. Travel planned and unplanned around the country will be required.

You will be required to have an incident role.

Face to face interviews week commencing 17th November, 24th November, 1st December

To discuss this role, contact:
• Frances Houston Team Leader – frances.houston@environment-agency.gov.uk

Describe a time when you have needed to influence others to gain acceptance of your plans.
· What approach did you take and why?
· How did you deal with any differences of opinion?
· What was the outcome?

Describe your leadership style and explain how you have inspired and motivated others to deliver individual and team goal

Please give us an example of how you have played an active role in leading people through change. How did your approach encourage behavioural change though times of uncertainty?

Please give an example of a time where you have found and delivered optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions.

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