Resource Advisor - 28888

We value a diverse workforce and welcome applications from all sections of the community wishing to join a workforce which embraces difference and welcomes everyone.

The Resource Advisor is a technical expert in workforce planning. The role will involve working with our key stakeholders to ensure current and future programmes and projects are resourced with enough people with the right skills. This will be through gathering and interrogating resource data and working alongside and supporting others in producing local resource models, and resource scenario plans and related activities.

You will also be a key member of the Integrated Delivery Team, as an expert in resourcing including your knowledge of different types of resourcing. You will need to be confident in your influencing abilities.

We're looking for a forward thinker with a keen eye for detail who works collaboratively with key stakeholders in understanding and ensuring business requirements are met.

Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.

As Part of the Portfolio Delivery Office, our Resource Planning, Assurance & Skills team works with other teams across the Major Projects and Programme Delivery Directorate and the Integrated Delivery Hubs, helping to create a better place through our work in Portfolio, Programme and Project Management.

We support both strategic and tactical workforce planning with particular emphasis on developing the skills and capabilities of our workforce to better enable the delivery of the Portfolio.

You’ll need a degree level qualification or substantial experience in a relevant subject. You’ll have an understanding of portfolio management, and of resourcing within the P3O framework. Ideally, you’ll have experience of a similar role and working environment, although this is not essential, and knowledge of developing/implementing resource affordability or cost models would be an advantage.

You must be an effective communicator, comfortable working with a range of staff grades and within a changing work environment.

You’ll need to be competent in Microsoft Excel, Word and PowerPoint, with demonstrable experience of undertaking and summarising statistical analysis of multiple complex data sources would be an advantage. You must be highly numerate and enjoy working with figures to analyse and interpret data.

The following would be an advantage but not essential:
• P3O Foundation
• Managing Successful Programmes Foundation
• Management of Portfolios Foundation
• PRINCE2 Foundation or APM Project Fundamentals qualification

Benefits include generous pension provision and leave entitlement. Our flexible working supports a healthy work/life balance and offers numerous choices to accommodate the demands that personal commitments may present. Excellent training and learning opportunities are available, including personal and professional development

Base location can be flexible, with an expectation of co-locating in Hub or delivery partner offices occasionally.

For further information please contact: Dean Barnes dean.barnes@environment-agency.gov.uk or Vicci Langham vicci.langham@environment-agency.gov.uk

Interviews are anticipated to take place w/c: 13 May 2024

Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.

Question:
Please tell us about a time when you have had to analyse and interpret complex data and present it to a non-technical audience. How did you ensure their understanding?

PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.

Description: Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail.

Question:
Tell us about a time when you have successfully affected, shaped or transformed the opinions of others.
• What was the issue?
• How did you go about influencing the other parties?
• What actions did you take to ensure you understood the viewpoints of all concerned?
• What was the outcome?
• What did you learn from the experience?

PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.

Description: Addresses the needs of internal and external customers, provides rapid and effective responses

Question:
Describe an occasion when you used your knowledge and understanding of a particular customer to improve the service you provided them.

• Who was the customer?
• How did you gain a good understanding of this customer?
• What improvements did you make to the service they received from you?
• What were the benefits? (To the customer, you, the team?)

PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.