Engagement Advisor, Incident Management and Resilience - 20799

Working across the Environment Agency and in partnership with others, incident management keeps people, homes and businesses safe and protects the environment from serious and lasting damage. With a changing climate, incident management has never been more important for building a more resilient nation.

The Environment Agency’s Incident Management and Resilience (IM&R) team is at the core of planning, improving and supporting how we respond to incidents. We are a National Operations team, bringing together the incident management of environmental, flood and business continuity risks into one place. We work with the whole organisation, with other emergency planners and responders, and with government to make sure that we collectively help the nation to be more resilient to natural hazards and environmental risk in the face of growing incidents.

We are looking for someone to plan and lead the important engagement work that helps to shape our future incident response. If you want to make sure our messages are clear, that we have great internal and external partnerships to help us to do more than we can alone and that our decisions support front-line activity, then this role is for you.

Partnerships and Engagement is one of six teams in Strategy, Service and Investment (SSI) within IM&R. We focus on: setting and communicating the strategic direction for IM engagement; overseeing partnerships and engagement to help us deliver more with joint working than we can alone; leading key strategic relationships including those with Government, Directorate/Heads of Business and critical external stakeholders such as the Met Office, providing secretariat and risk assurance to our Incident Management Programme Board.

This role sits in the Partnerships and Engagement team and will help coordinate, plan and lead engagement to ensure we have the right relationships in the right places. This is essential to meeting our Incident Management Strategy ambition to improve our incident response so that we are fit for a future with climate change. You will work closely with the partnerships and engagement team, senior managers and wider engagement networks to coordinate, plan, deliver and evaluate our engagement and partnership working. You will collaborate with the internal and external incident management community to achieve great results through effective engagement. You will help the IM&R team to focus on relationships that will help to maximise our influence and ensure our partnerships deliver more than we can alone.

This post is a full time permanent contract.

Please note that your answers to the capability questions will be used to determine interview selection.
Interviews will be held remotely via MS teams

For further information about this role, please contact Vicky Hardy email victoria.hardy@environment-agency.gov.uk/ phone: 02084746622

Addresses the needs of internal and external customers
Provides rapid and effective responses

How do you identify and address the needs of your customers and ensure they are satisfied with the outcomes?

Plans, carries out and evaluates effective engagement with internal and external stakeholders following the ‘Working with others’ approach
Tell us about a time where you sought out and acted on feedback from stakeholders. How did you change your approach as a result of the feedback received.

Establishes and maintains a wide variety of internal and external contacts for the benefit of the Environment Agency

Tell us about a time where you used your network to enhance understanding of where your own work fits and to enable decisions to be made, information circulated and actions implemented effectively