Deputy Director - Digital and Services - 30504
Deputy Director - Digital and Services - 30504

1
East Midlands, East of England, London, National, North East, North West, South East, South West, Wales, West Midlands, Yorkshire and the Humber
All, Various
Deputy Director
Fixed Term
Operational Delivery
Full Time, Part Time, Part Time/Job Share, Part Time Term Time, Compressed Hours, Other
£76,000 Pro-rata
27/03/2025, 23:55 hours
Basic Check
The Environment Agency values difference. That is why we are fully committed to being an inclusive employer. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment.
The Deputy Director of Digital and Services manages the strategic direction, delivery, and transformation of digital services within the Environment Agency. You will ensure the effective use of digital technologies to enhance public service delivery, improve user experience, and drive operational efficiency. You will ensure we have a digital vision and associated strategic plan aligned to our corporate strategy and will maintain oversight of delivery. Whilst the team is relatively small, its role in setting and assuring frameworks and standards will mean its impact is across the whole organisation.
You will manage the development of a new team to deliver our Digital & IT vision and strategy. And manage the evolution of the team to ensure it can meet future needs, including developing business cases, Spending Review bids and evolved ways of working.
This role will manage the DEFRA group corporate services DDTS (Digital, Data and Technology Services) interface services and associated relationships. They will take an Intelligent Partner approach to agreeing service expectations, ensuring they are aligned.
The postholder works collaboratively with other senior managers within the Environment Agency and Defra Group (esp. DDTS) to embed a digital-first culture across the organisation.
Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity help during an incident. This may attract an additional payment and full training, and alternative working arrangements will be available to help you with your incident role.
The Deputy Director of Digital and Services manages the strategic direction, delivery, and transformation of digital services within the Environment Agency. You will ensure the effective use of digital technologies to enhance public service delivery, improve user experience, and drive operational efficiency. You will ensure we have a digital vision and associated strategic plan aligned to our corporate strategy and will maintain oversight of delivery. Whilst the team is relatively small, its role in setting and assuring frameworks and standards will mean its impact is across the whole organisation.
You will manage the development of a new team to deliver our Digital & IT vision and strategy. And manage the evolution of the team to ensure it can meet future needs, including developing business cases, Spending Review bids and evolved ways of working.
This role will manage the DEFRA group corporate services DDTS (Digital, Data and Technology Services) interface services and associated relationships. They will take an Intelligent Partner approach to agreeing service expectations, ensuring they are aligned.
The postholder works collaboratively with other senior managers within the Environment Agency and Defra Group (esp. DDTS) to embed a digital-first culture across the organisation.
Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity help during an incident. This may attract an additional payment and full training, and alternative working arrangements will be available to help you with your incident role.
Our mission is to transform the Environment Agency into a digitally enabled powerhouse. As the change centre of excellence, we manage the EA's transformation portfolio and provide oversight and assurance for other portfolios.
We lead in data management, digital innovation, and portfolio management, ensuring alignment with modern digital requirements. You will collaborate with the Chief Data Officer and Deputy Director of Transformation to achieve our goals.
We lead in data management, digital innovation, and portfolio management, ensuring alignment with modern digital requirements. You will collaborate with the Chief Data Officer and Deputy Director of Transformation to achieve our goals.
Whilst the role will be managing a team of experts, a proven background is required in digital, service design and / or management, with a proven track record of managing successful digital initiatives as professional credibility is required when dealing with the data regulators and other key external stakeholders. Qualifications may include a degree in computer or data science, or digital transformation. Additional certifications may include ITIL and project management.
Leadership experience will demonstrate:
• Proven ability to develop organisational and business knowledge at pace.
• Ability to successfully engage at a senior level internally and externally with demonstrable success in developing and delivering corporate strategies
• Proven experience of crisis management, re-prioritising resources, working under pressure and at pace during national situations
• Experience providing strategic guidance to senior managers within a large and complex organisation
• Ability to influence senior managers and develop strategies through to implementation/action
Leadership experience will demonstrate:
• Proven ability to develop organisational and business knowledge at pace.
• Ability to successfully engage at a senior level internally and externally with demonstrable success in developing and delivering corporate strategies
• Proven experience of crisis management, re-prioritising resources, working under pressure and at pace during national situations
• Experience providing strategic guidance to senior managers within a large and complex organisation
• Ability to influence senior managers and develop strategies through to implementation/action
As part of a national team the location is flexible. You may be required to work in EA offices and attend national meetings, possibly with some overnight stays. You'll understand and be comfortable with the challenges of remote working and management.
The post is full time but requests for other work patterns will be considered.
For further information please contact: DirectorofTransformation@environment-agency.gov.uk
Closing date for applications is 30 March 2025
Candidate Assessments will take place using MS Teams. These will include a staff engagement panel. Further details will be provided to shortlisted candidates.
The post is full time but requests for other work patterns will be considered.
For further information please contact: DirectorofTransformation@environment-agency.gov.uk
Closing date for applications is 30 March 2025
Candidate Assessments will take place using MS Teams. These will include a staff engagement panel. Further details will be provided to shortlisted candidates.
Up to September 2027
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
This Vacancy is closed to applications.