Charge Systems Advisor – Charge Systems and Solutions - 28830
1
National
All
All
Staff Grade 5
Permanent
Full Time, Part Time, Part Time/Job Share, Compressed Hours
Environment & Sustainability
£39,635
We’re looking for a professional and enthusiastic person to ensure that income is safeguarded. You will do this by assisting strategic portfolio work to enable accurate and transparent charging through our charge systems and services.
You’ll play a key role in supporting strategic programmes working on the development and implementation of business systems and the delivery of new digital services.
You'll develop your expertise in charge and payments along with developing relationships across the organisation, collaborating with the team and in strategic workstreams, to ensure delivery of solutions. You will manage and support delivery with stakeholders across the organisation.
We’re a dispersed team and work with a wide range of technical and project teams across both our internal and external stakeholders.
We use smart tools to stay connected and reduce travel, but some travel and overnight stays may be required.
In E&B we promote a positive, inclusive, and supportive culture where everyone feels valued.
You’ll have an inclusive incident management objective in your development plan, so we’ll support you to find an incident role to suit your needs and circumstances. Appropriate training will be given.
You’ll play a key role in supporting strategic programmes working on the development and implementation of business systems and the delivery of new digital services.
You'll develop your expertise in charge and payments along with developing relationships across the organisation, collaborating with the team and in strategic workstreams, to ensure delivery of solutions. You will manage and support delivery with stakeholders across the organisation.
We’re a dispersed team and work with a wide range of technical and project teams across both our internal and external stakeholders.
We use smart tools to stay connected and reduce travel, but some travel and overnight stays may be required.
In E&B we promote a positive, inclusive, and supportive culture where everyone feels valued.
You’ll have an inclusive incident management objective in your development plan, so we’ll support you to find an incident role to suit your needs and circumstances. Appropriate training will be given.
Charge Systems and Solutions is a national team of technical experts and analysts. We shape, deliver requirements and the needs of our organisation in digital services and business systems.
We’re part of the Environment and Business (E&B) Directorate which supports the Environment Agency by using evidence, expertise, and innovation to enhance and support delivery, influence policy and secure resources. We steer the direction, set the priorities, and shape our organisation's approach to deliver environmental outcomes.
We’re part of the Environment and Business (E&B) Directorate which supports the Environment Agency by using evidence, expertise, and innovation to enhance and support delivery, influence policy and secure resources. We steer the direction, set the priorities, and shape our organisation's approach to deliver environmental outcomes.
We’re looking for a person with an appetite to make a difference with the ability to develop into being a subject matter expert and the desire to challenge the status-quo
You will be able to remain positive and focused, even when there are conflicting demands, and have experience of:
Influencing multi-functional teams to ensure delivery of business requirements.
Building sound relationships with key stakeholders and working across different shared service functions and suppliers.
Promoting, representing, and communicating the technical needs of our digital systems and business needs to a wide range of both internal and external customers at all levels of understanding.
Managing and prioritising conflicting priorities and solving problems.
Translating business needs for delivery into our IT systems.
It would be an advantage if you have:
knowledge of finance payment processes and/or our Charging Schemes
An understanding of the principles of Agile Project working
You will be able to remain positive and focused, even when there are conflicting demands, and have experience of:
Influencing multi-functional teams to ensure delivery of business requirements.
Building sound relationships with key stakeholders and working across different shared service functions and suppliers.
Promoting, representing, and communicating the technical needs of our digital systems and business needs to a wide range of both internal and external customers at all levels of understanding.
Managing and prioritising conflicting priorities and solving problems.
Translating business needs for delivery into our IT systems.
It would be an advantage if you have:
knowledge of finance payment processes and/or our Charging Schemes
An understanding of the principles of Agile Project working
We are fully committed to having an inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please clearly include any information regarding your preferred working arrangements on your application.
For more information about working for us, who to contact regarding these roles and how to apply please read the Candidate Pack and Additional Information Pack.
Please contact isabel.firth@environment-agency.gov.uk or katie.pullen@environment-agency.gov.uk to discuss the role
Applications will be “blind” assessed using your answers to the competency questions.
Interviews will be held using MS Teams during May 2024
If you consent to be recruited onto a reserve list, we’ll hold your details for 6 months and we may offer you an alternative post.
For more information about working for us, who to contact regarding these roles and how to apply please read the Candidate Pack and Additional Information Pack.
Please contact isabel.firth@environment-agency.gov.uk or katie.pullen@environment-agency.gov.uk to discuss the role
Applications will be “blind” assessed using your answers to the competency questions.
Interviews will be held using MS Teams during May 2024
If you consent to be recruited onto a reserve list, we’ll hold your details for 6 months and we may offer you an alternative post.
28/04/2024, 23:55 hours
Basic Check
Focuses on Efficiency, Innovation and Quality
More information on how to answer competency questions can be found in the candidate pack.
Identifies and seizes the opportunity to create, introduce and implement new or improved methods, processes and without, compromising quality or accuracy.
Describe a time where you have been able to shape and deliver or implement a specific outcome.
Identifies and seizes the opportunity to create, introduce and implement new or improved methods, processes and without, compromising quality or accuracy.
Describe a time where you have been able to shape and deliver or implement a specific outcome.
Influences and Persuades Others
More information on how to answer competency questions can be found in the candidate pack.
Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail
Please provide an example where you have successfully influenced people, potentially with different perspectives, to agree a way forward and achieve an organisational outcome.
Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail
Please provide an example where you have successfully influenced people, potentially with different perspectives, to agree a way forward and achieve an organisational outcome.
Achieves Results
More information on how to answer competency questions can be found in the candidate pack.
Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results.
Describe a time where you have worked with others on a challenging project/piece of work and explain what the challenges were.
Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results.
Describe a time where you have worked with others on a challenging project/piece of work and explain what the challenges were.
Communicates Effectively
More information on how to answer competency questions can be found in the candidate pack.
Listens and questions to understand and engage. Conveys information and ideas clearly, accurately, and persuasively through speech and writing.
Describe a time where you have had to convey technical information to a diverse audience. What were the challenges and the outcomes?
Listens and questions to understand and engage. Conveys information and ideas clearly, accurately, and persuasively through speech and writing.
Describe a time where you have had to convey technical information to a diverse audience. What were the challenges and the outcomes?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
This Vacancy is closed to applications.