Flood and Coastal Risk Management Officer (Witham PSO) - 5999

This is an exciting opportunity to influence how we manage our main rivers into the future. The role will provide direct support to the FCRM advisor leading on our Main River Rationalisation project within the South Forty Foot Catchment where we are looking at opportunities where there may be better options for future flood risk management on some of our watercourses. This will allow greater empowerment to local partners and help ensure that the right people are managing the right watercourses and assets in the right places.
The current pilot project aims to transfer around 19km of Main River and the Black Sluice pump station to the Black Sluice Internal Drainage Board.
The key aspects of the role are:

• To plan, prepare and carry out the consultation process for the project, ensuring all relevant interested parties are engaged throughout. This will include both internal and external consultation including informal meetings and the formal appeal.
• To create comprehensive handover packs for the Black Sluice Internal Drainage Board to ensure that the change in maintenance will not impact communities, landowners or the environment.
• To provide support with internal communications on the project and maintaining a positive relationships with partners.

The Partnerships and Strategic Overview team have the strategic knowledge of flood risk in our catchments and provide direction to other Environment Agency teams, partners and communities to support investment decisions. We also play an influential role in managing and reducing flood risk in communities through our regulatory work.

Candidates will be able to demonstrate strong interpersonal skills enabling sound professional relationships to be developed and maintained. Excellent communication skills are essential as is confidence in engaging with a wide range of stakeholders.

Your ability to articulate clear and concise written information will be well honed. Effective approaches to engaging with partners and internal teams will be key including the ability to effectively articulate information, be able to listen and accommodate wide ranging views.

You will be well organised and ideally have relevant experience of having prepared for and delivered consultation events. This will include developing information packs, fact sheets and public facing documents.

Closing Date: 20th August 2017 at 23:55 hours

For further information about this opportunity, please contact Ian Cappitt (Witham PSO Team Leader) 07900763843, ian.cappitt@environment-agency.gov.uk.

You will be able to listen and question effectively to extract the necessary information to understand but also engage. In addition, you will be able to demonstrate that you can convey information and ideas clearly, accurately and persuasively through speech and writing as well as an ability to adapt your use of language appropriately to suit the audience.

You can identify and address the needs of customers, delivering what is promised whilst managing expectations and ensuring that they are satisfied with the outcome. Equally you can manage and resolve customer issues and complaints efficiently and with confidence. Your experience at building great relationships is clear based on previous successes.

You will be able to demonstrate that you can effectively manage yourself and your time to deliver the project objectives set but also personally be able to set and deliver high work standards as well as demonstrate your ability to meet targets and how you manage this.
Prioritises and organises tasks and resources to ensure timely achievement of results.

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