Estates Operations Manager – South West & Thames Hub - 28838

We are looking for an exceptional leader who can provide direction and motivation to deliver dynamic, professional surveying services which produce great outcomes and value for money.

We’re fully committed to being an inclusive employer and ensuring equal opportunities for everyone. We welcome flexible working patterns for all our vacancies, including job share.

This is a diverse, rewarding, and exciting role where you will be leading a team of professional and ‘in training’ surveyors, but, more than that, you will be part of the Estates leadership team, helping shape the future of Estates nationally. You will need to work collaboratively, recognising the skills and needs of others and using both your technical and leadership skills to help set the direction.

You will be key to shaping innovation and exploring opportunities to enable us to become more effective, consistent, and efficient in the service we offer to our colleagues and customers. To deliver the challenge you will find new ways of working, championing a ‘One Estates’ approach and embedding a continuous improvement mindset through your actions and leadership.

To be successful you will be resilient, versatile, and adaptable with a track record of delivering positive outcomes and thinking to the future. You will be naturally collaborative and able to develop strong and productive relationships. As a strategic thinker you will lead, plan, and manage operational risk and develop and motivate your team.

You are joining us at a time when Estates is crucial to tackling the climate emergency and we are looking to work with the rest of the business collaboratively to achieve this.

Responding to incidents is a central part of what we do. Everyone that joins us is required to undertake training and participate. Please see the candidate pack for more on how you will support with this.

You will be a key part of the high performing Estates Leadership Team, jointly leading circa140 staff across the country. Estates plays a crucial role in enabling our Land, Property and People to support and deliver outcomes across the EA’s organisational remit. You will be leading a team of 22 professional surveyors, leaders and support officers who specialise in Environment Agency land, property, compensation, and valuation matters.

• You will hold at least one of the following qualifications/memberships:
o fellow of the CAAV (FAAV)
o qualified chartered surveyor (MRICS/FRICS) ideally in Land and Resources, Commercial or Rural.
• We’re looking for someone who is dynamic, loves a challenge, and a great team player.
• Leadership skills are vital to inspire and motivate your team and deliver for our customers.
• You’ll need to be a strategic thinker and a fantastic influencer who can drive and deliver change bringing people with you.
• The ability to ensure your team's work is motivating, life enhancing and reflective of our wider ways of working will be essential.
• Your strong engagement skills will help enhance the reputation of Estates and ensure we deliver for our operational customers.
• You’ll have a passion for quality, innovation, and on continuous business improvement, embedding best practice.

Estates is a dispersed team therefore some national travel will be required. This role is in the South West & Thames hub where the team is located across several offices. Some travel will be required between the offices in your hub to support your team.
Please download the additional information pack for more information about this role.

We will hold an open MS Teams call on 15 April 2024 at 14:00 to discuss this role in more detail. Please see the additional information pack for more information.

Interviews are expected to take place via MS Teams on 14 May 2024.

For further information, you can email the Estates Recruitment Team: RecruitmentEstates@environment-agency.gov.uk

Provides leadership that inspires and motivates others to achieve their personal goals and the goals of the Environment Agency.

As a leader your leadership should inspire and motivate your team to achieve their personal goals and the goals of the Environment Agency; In no more than 250 words describe a time when you have had to inspire others or your team to perform in the face of unwelcome change. We are particularly interested in how you maintained a positive outlook and dealt with less positive attitudes.

Please note we do not assess CVs. It is your answer given to this question that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to our "EA capability dictionary".

Understands the Environment Agency’s business processes and how to maximise the use of resources in an efficient and effective way.

Understanding the organisation’s business processes and how to maximise the use of resources in an efficient and effective way is key to this role; In no more than 250 words please tell us about a challenging situation you have faced in terms of making the best use of the resources available to you. Describe what action you took and the impact this had on your team.

Please note we do not assess CVs. It is your answer given to this question that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to our "EA capability dictionary".

Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail.

Working collaboratively with the Estates Leadership Team you will be expected to present strong and convincing business improvements. In no more than 250 words giving a specific example, what was your most effective influencing approach in your last/current role?

Please note we do not assess CVs. It is your answer given to this question that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to our "EA capability dictionary".

Harnesses the team to deliver results on time, to required standards and in line with organisational processes and procedures.

In no more than 250 words please tell us about a time you have ensured that the outcomes for which you were accountable for were delivered on time; to organisational standards, and in line with other teams or partners?

Please note we do not assess CVs. It is your answer given to this question that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to our "EA capability dictionary".

Full and valid driving licence

• You will hold at least one of the following qualifications/memberships:
o fellow of the CAAV (FAAV)
o qualified chartered surveyor (MRICS/FRICS) ideally in Land and Resources, Commercial or Rural.