Flood Community and Engagement Coordinator - 7038

East Midlands, South West
Bideford , Bodmin , Exeter , Launceston , Nottingham
Trentside Offices, Sir John Moore House, Pennygillam Depot, Alverdiscott Depot, Manley House
Staff Grade 4
Full Time
Environment & Sustainability, Operational Delivery
£27,138 (pro-rata)
We are the Environment Agency. We protect and improve the environment.

You will be part of a diverse organisation which takes pride in welcoming applicants from all sections of the community.

Acting to reduce the impacts of a changing climate on people and wildlife is at the heart of everything we do. We work with government, local councils, businesses, civil society groups and communities.

We’re investing £1.4 billion between now and 2021 that will reduce flood risk to 300,000 homes across the UK.

You can expect to be involved in any of the following:

• Engaging with diverse communities, raising awareness of flood risk and helping them put plans in place
• Responsible for improving how we prepare for and respond to flooding and other environmental incidents
• You will be instrumental in a wide range of local projects and working groups
• Administering flood warning systems and signage
• Working with businesses and partners to improve the way we prepare and respond to floods
• Using GIS systems and tools

Do you want to make a difference to people’s lives? Join us to help protect even more homes and businesses from future flooding.
Our Flood Resilience Team (FRT) works to ensure we are resilient and ready for incidents. The team maintains our rosters for emergency work, co-ordinates training and exercises, maintains our incident room and support our incident staff.

The Flood Resilience Team work with communities at risk from flooding by maintaining our flood warning systems, answering enquiries and providing advice to communities.
Through your experience to date you will ideally be able to demonstrate some of the following:

• Knowledge of flood risk management
• An interest in Geography and Emergency Planning, as part of this role we are looking for more than an academic understanding of the issues we face
• Good facilitation and coordination skills
• An efficient and logical approach to project management
• Excellent customer service, communications and interpersonal skills
• GIS skills would be advantageous

Please don’t be put off applying for this role if you don’t have a degree as experience in the flood risk sector is of equal interest to us.

Closing Date: 24th January 2018 at 23:55 hours
Everyone starting in a new role with the Environment Agency will be welcomed into the team and given all of the training and support you need to develop and succeed.

As part of your comprehensive induction you will also be provided with all the equipment required for your role.

There are also many fully funded opportunities to develop further academic/professional qualifications.

The Environment Agency offer an extensive range of employee benefits

For further information on this role, the employee benefits and the work of the Environment Agency, please download the candidate pack.

For any questions relating to this role, please contact: FCRMRecruitment@environment-agency.gov.uk

These vacancies are a mixture of permanent and fixed term contract opportunities

Interviews are scheduled to take place from week commencing February 26.

24/01/2018, 23:55 hours

Basic Check
Focuses on Customers and Partners
Please note that your answers will be used for interview selection

The Flood Resilience team work in partnership with internal and external customers, they provide rapid and effective responses during incidents.

Please describe when you have engaged with both customers and partners to overcome a complex matter
What was the matter?
What was your approach?
What was the outcome?
Takes Decisions and Solves Problems
Please note that your answers will be used for interview selection

Flood Resilience teams coordinate resources to ensure that the Environment Agency are resilient and ready for incidents.

Provide an example of a time when you had to pick a preferred approach to a problem from a range of options.
How did you assess all the different options?
What made you chose the preferred option?
What was the result?
Achieves Results
Please note that your answers will be used for interview selection

To achieve Flood and Coastal Risk management targets, requires the setting of high standards and the ability to organise and prioritise work.

Please describe when you have had to deliver a challenging piece of work;
What was the piece of work?
What was your approach?
What was the result?
Incident Response
Please note that your answers will be used for interview selection

The Flood Resilience team are responsible for responding quickly and effectively to flooding. The team manage the contribution of Environment Agency staff and our partners, to protect people, property and wildlife.

Please describe how you have responded in the face of an incident, or to a scenario requiring urgent action.
What was the incident / scenario?
Who did you liaise / work with?
What response was determined and how did you arrive at the course of action?
Full UK Driving License
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

This Vacancy is closed to applications.